Deputy General Manager

Coppa Club; Reading; On-site; GBP 45,000 - 60,000; Full time

Benefits offered by this job

Stream Access

Food Discount

Free Meals on Shift

Long Service Rewards

Hotel Discounts

Event Space Savings

Wellbeing Support

Retail Discounts

Apprenticeships

Enrichment Days

Job summary

Coppa Club in Reading seeks a Deputy General Manager to lead with purpose in a people-first environment and to inspire a high-performing team. You will oversee operations, mentor staff, and shape exceptional guest experiences daily.

The role requires a confident leader with hands-on hospitality management experience, a guest-first mindset, and strong communication skills to drive a consistent, memorable guest journey. Apply now to help grow the team and brand locally.

Qualifications

• Hospitality management experience required.
• Strong people management and communication skills.
• Ability to lead in a fast-paced guest-focused environment.

Responsibilities

• Lead operations alongside the General Manager.
• Empower and mentor team to deliver excellence.
• Elevate the guest journey to feel personal, seamless and special.
• Drive financial planning, staffing and inventory control.
• Grow talent through training and development across the team.
• Build relationships with the local community and strengthen brand presence.

Skills

Leadership

Guest-first mindset

Collaborator

Adaptability

Problem-solver

Job description

Deputy General Manager – Coppa Club

Are you ready to lead with purpose in a vibrant, people-first environment? Coppa Club is seeking a driven and experienced Deputy General Manager to help shape exceptional guest experiences and inspire a high-performing team.

Why Coppa Club?

We’re more than a restaurant—we’re a clubhouse for locals, and that includes our team. Here’s what you’ll enjoy:

• Stream Access – Track, manage, and access your earnings instantly.
• 50% Off Food & Soft Drinks – Across all our brands.
• Free meals when on shift – a selected menu for you to choose from when on your break
• Long Service Rewards – such as extra holidays and access to private healthcare.
• Hotel Discounts – Reduced rates at our award-winning properties.
• Event Space Savings – 50% off private hire bookings.
• Wellbeing Support – Mental health, legal guidance, and financial advice.
• Retail Discounts – Enjoy savings from top brands.
• Apprenticeship Programmes – Tailored to your career goals.
• Enrichment Days & Team Events – Because fun matters too.

What You Bring

We’re looking for a confident leader who thrives in a fast-paced, guest-focused setting:

• Leadership: Proven experience in hospitality management with a hands‑on, people-first approach.
• Guest-first mindset: Passionate about creating warm, memorable experiences.
• Collaborator: Strong communication and team-building skills.
• Adaptability: Calm and focused under pressure, with a can-do attitude.
• Problem-solver: Strategic thinker with sound decision-making abilities.

What You’ll Do

As Deputy General Manager, you’ll be a key force behind our venue’s success:

• Lead operations: Support the General Manager in overseeing all aspects of the business.
• Empower the team: Motivate and mentor staff to deliver excellence every day.
• Elevate the guest journey: Ensure every visit feels personal, seamless, and special.
• Drive performance: Assist with financial planning, staffing, and inventory control.
• Grow talent: Champion training and development across the team.
• Connect locally: Build relationships with the community and enhance our brand presence.

Ready to lead with heart and make a lasting impact? Apply now and let’s build something extraordinary together.

At Coppa Club, we’re proud to be an equal opportunities employer. We welcome people from all backgrounds to be part of our team. Diversity makes us stronger, and inclusion keeps us real.