Deputy General Manager – Multi-Property Dining Pub

Le Strange Arms; Colchester; Presencial; GBP 42.000 - 62.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Staff incentives

Employee Assistance Programme (EAP)

Team Parties & Social Events

Refer a Friend Scheme

Wine Discounts

Family & Friends Discounts

Team Discounts

Overnight Stays discount

High Street Discounts

Free Meal on Duty

Tips + Wagestream Access

Flexible Hours

Learning & Development

Descripción de la vacante

Chestnut is seeking a Deputy General Manager to lead the front-of-house and back-of-house teams across The Crown, The Folly, the lodges and The Angel Inn. You will work closely with the General Manager to deliver exceptional guest experiences and ensure smooth operations.

The role focuses on developing your team, managing financial performance, and maintaining a welcoming village hub atmosphere; a proven hospitality leadership background and passion for locally sourced produce are essential.

Formación

• Lead and inspire the FOH and BOH team to achieve high standards of service.
• Collaborate with the General Manager and on-site management for seamless guest experience across The Crown, The Folly, the lodges and The Angel Inn.
• Guide guests through every part of an enjoyable stay from bar to dining room to room.
• Recruit, train and develop team members, fostering a cohesive and high-performing team.
• Manage wet stock across the property.
• Drive financial performance by meeting and surpassing financial expectations.
• Cultivate a positive and motivated work environment, ensuring all team members perform to their best abilities.
• Manage cash handling on-site.

Responsabilidades

• Lead and inspire the FOH and BOH teams to achieve high standards of service.
• Collaborate closely with the General Manager and other on-site management for a seamless guest experience across multiple Chestnut venues.
• Guide guests through every part of their stay, from bar to dining room to their room.
• Recruit, train and develop team members, fostering a cohesive and high-performing team.
• Manage wet stock across the property.
• Drive financial performance by meeting and surpassing financial expectations.
• Cultivate a positive work environment and ensure staff perform to their best.

Conocimientos

Team leadership

Operational management

Financial acumen

Guest experience

Recruitment & training

Descripción del empleo

Chestnut is seeking a Deputy General Manager to lead the front-of-house and back-of-house teams across The Crown, The Folly, the lodges and The Angel Inn. You will work closely with the General Manager to deliver exceptional guest experiences and ensure smooth operations.

The role focuses on developing your team, managing financial performance, and maintaining a welcoming village hub atmosphere; a proven hospitality leadership background and passion for locally sourced produce are essential.