Guest-First Assistant Manager (Hospitality Leader)

Coppa Club; Reading; On-site; GBP 28,000 - 40,000; Full time

Benefits offered by this job

Stream access

50% off food & soft drinks

Free meals on shift

Private healthcare

Hotel discounts

Event space discounts

Wellbeing support

Retail discounts

Apprenticeship programmes

Enrichment days & team events

Job summary

Coppa Club in Reading is seeking an Assistant Manager to lead daily operations and nurture a welcoming guest experience. You will mentor a proactive team, uphold high service standards, and drive performance through thoughtful planning and cost control.

We value a hands-on, people-first leader who can adapt to a fast-paced environment and build strong ties with the local community. Coppa Club offers a vibrant, community-driven setting with opportunities for growth.

Qualifications

• Experience in hospitality management with a hands-on, people-first approach.
• Passion for creating warm, memorable guest experiences.
• Thrives in a team and brings out the best in others.
• Stays calm under pressure in a dynamic environment.
• Able to think quickly and make confident decisions.

Responsibilities

• Lead day-to-day operations and support the team to ensure smooth service.
• Elevate the guest journey by providing a welcoming atmosphere and high standards.
• Empower and mentor the team, creating a culture of excellence.
• Drive performance by supporting financial goals through planning and cost control.
• Grow talent by shaping training initiatives and career progression.
• Represent Coppa Club by building strong community relationships.

Skills

Leadership

Guest focus

Team collaboration

Adaptability

Decision making

Job description

Coppa Club in Reading is seeking an Assistant Manager to lead daily operations and nurture a welcoming guest experience. You will mentor a proactive team, uphold high service standards, and drive performance through thoughtful planning and cost control.

We value a hands-on, people-first leader who can adapt to a fast-paced environment and build strong ties with the local community. Coppa Club offers a vibrant, community-driven setting with opportunities for growth.