Deputy General Manager DGM

Three Swans Hotel, Hungerford; Eddington; On-site; GBP 30,000 - 45,000; Full time

Job summary

A historic coaching inn in the United Kingdom seeks a Deputy General Manager to lead a vibrant team in delivering exceptional guest experiences. Candidates should embody a passion for service, have experience in shift management, and the ability to inspire a team. The role offers a unique opportunity to grow within an award-winning hospitality brand dedicated to work-life balance and employee well-being.

Benefits

Life Insurance

Annual Health and Wellbeing grant

6 weeks holidays

Award-winning career development programmes

Discounts up to 50% off food and accommodation

Employee assistance programme

Qualifications

• Experience with shift management and team leadership.
• Ability to inspire and develop a team.
• Interest in creating memorable guest experiences.

Responsibilities

• Deliver hospitality from the heart.
• Provide exceptional service and knowledge to guests.
• Promote a positive work environment.

Skills

Team leadership

Shift management

Customer service

Initiative

Job description

Why work for the Coaching Inn Group?

• Work/Balance? A genuine belief in work/life balance and an understanding of working together to promote flexibility
• Tips? A Tronc scheme with 100% of gratuities distributed to our teams every week via TipJar
• Your health? Life Insurance, Annual Health and Wellbeing grant
• Holidays? 6 weeks holidays
• Development? Award winning career development programmes
• Reward? We have fantastic Hero of the month and Hero of the year schemes
• Discounts? Up to 50% discount off food across all of our hotels and 50% off accommodation
• Something different? Annual stay for £1 offer
• Personal support? Employee assistance programme and wellbeing support

At the Coaching Inn Group, we have one mission – to deliver Hospitality from the Heart.

To help us with this, we are looking for fantastic and talented people that have a passion for delighting our guests and providing truly memorable moments.

The Coaching Inn Group is the premier operator of historic Coaching Inns and premium destination hotels in beautiful market towns and beauty spots across the UK, and we have been highlighted as one of the Top 25 Companies to Work For.

We are looking for a talented Deputy General Manager to join our team.

Who are we looking for?

• Fun andpassionatepeople
• Can work well within a team, but also with their own initiative
• Can inspire and develop a team
• Experience with shift management and with team leadership
• An interest in delighting guests with memorable moments

Our hotels are located in picturesque market towns and operate with a bustling food and beverage offering, coupled with a busy bedroom trade. We are the marquee venue in each of the towns we are in, and provide a vibrant and exciting environment that also celebrates the history of our magnificent buildings.

Our people are what brings these experiences to life. Every person that works within the Coaching Inn Group are passionate about what they do, delivering exceptional service, superior knowledge and a drive to delight every single guest.

We offer award winning training and career development. We just ask that you bring a ‘can-do’ attitude, a desire to exceed expectations, a bubbly and outgoing personality, and we will help you to unlock your potential and reach new heights in your career.