Deputy Account Director

Chartwells; Birmingham; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading company in the food and beverage services sector is seeking a Deputy Account Director to oversee a national portfolio. The role requires strong leadership skills, effective communication, and a passion for food and hospitality. The successful candidate will ensure quality and service standards while managing General Managers across the business. This position offers a comprehensive benefits package and opportunities for career growth.

Benefits

Contributory pension scheme

Career Pathways and MyLearning programmes

Digital GP access

Exclusive travel discounts

Food shop discounts

Cinema ticket discounts

Cash rewards

Wellness classes

Qualifications

• Experience in multi-unit contract catering or catering business is essential.
• Proven track record as an innovative and financially responsible manager.

Responsibilities

• Oversee a national portfolio and ensure quality standards.
• Manage and inspire General Managers to deliver seamless customer experiences.
• Lead future investment plans and projects.

Skills

Effective communication

Creative problem-solving

Leadership

Job description

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Benefits

We ensure you're rewarded for all your hard work, which is why we offer a comprehensive benefits package which includes but is not limited to:

• Contributory pension scheme
• Grow your career with our Career Pathways and MyLearning programmes
• Quick access for you and your immediate family to a Digital GP, and wider healthcare benefits
• Exclusive travel discounts with TUI, Expedia, Booking.com and many more
• Save money on your food shop with discounts on Tesco, Sainsbury's, Morrisons and many more
• Up to 44% off cinema tickets to enjoy your favourite blockbuster
• Receive cash rewards every time you spend and use them on a wide range of brands
• Un-wind with us with free wellness, mindfulness and exercise classes
• You can share all discounts and offers with your friends and families
  
  
  

Benefits

We ensure you're rewarded for all your hard work, which is why we offer a comprehensive benefits package which includes but is not limited to:

• Contributory pension scheme
• Grow your career with our Career Pathways and MyLearning programmes
• Quick access for you and your immediate family to a Digital GP, and wider healthcare benefits
• Exclusive travel discounts with TUI, Expedia, Booking.com and many more
• Save money on your food shop with discounts on Tesco, Sainsbury's, Morrisons and many more
• Up to 44% off cinema tickets to enjoy your favourite blockbuster
• Receive cash rewards every time you spend and use them on a wide range of brands
• Un-wind with us with free wellness, mindfulness and exercise classes
• You can share all discounts and offers with your friends and families
  
  
  

Being the key point of contact for the client and ensuring that quality and service standards are delivered across the national business. To manage, develop, and inspire the General Managers and their reports to deliver a seamless customer experience with a strong commercial return.The successful candidate must have a keen eye for detail and really understand what good looks like. Project management experience is also advantageous as the candidate will be leading on future investment plans and delivery.

Key Responsibilities

• Overseeing a national portfolio.
• Acting as the primary point of contact for the client, ensuring quality and service standards are maintained.
• Managing and inspiring General Managers and their teams to deliver seamless customer experiences with strong commercial outcomes.
• Leading future investment plans and projects, with a focus on delivery.
  
  
  

Required Skills & Experience

• Multi-unit contract catering or catering business experience is essential.
• Ability to address complex business issues with creative problem-solving and timely strategy implementation.
• Effective communication skills, with the ability to motivate and interact at all organisational levels.
• A strong passion for excellent food and hospitality.
• A proven track record as an innovative and financially responsible manager.
• Demonstrated leadership capabilities.
  
  
  

About Us

Part of Compass Group UK&I, Chartwells is the leading provider of catering and support services to the education sector. For over a quarter of a century, Chartwells has been focusing on helping those in education to build strong bodies, sharp minds and lead long healthy lives. Every week, Chartwells serves millions of nutritious and delicious meals to pupils and students in primary and secondary schools, academies, independent schools, colleges, and universities across the UK. Chartwells is committed to safeguarding and promoting the welfare of children and expect all employees to share this commitment. Any offer of employment will be subject to successfully completing pre-employment checks, including an enhanced DBS disclosure and a Children's Barred List check. This post is exempt from the Rehabilitation of Offenders Act 1974 and we ask applicants to declare all previous convictions and cautions in order to assess their suitability to work with children.

Job Reference: com/2304/L96001/52734393/SU #State Schools

Compass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive - because diversity is our strength!

Seniority level

• Seniority level

  Director

Employment type

• Employment type

  Full-time

Job function

• Job function

  Sales and Business Development

• Industries

  Food and Beverage Services

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