Depot Traffic Dispatcher & Operations Lead

Biffa; Hatfield; On-site; GBP 25,000 - 35,000; Full time

Job summary

Biffa is recruiting a Traffic Dispatcher to organise depot operations, allocate vehicles, and ensure service excellence while maintaining health & safety and O licence compliance. The role involves hands-on engagement and driving improvements in operations.

The ideal candidate will have strong planning, problem-solving, and customer-service skills, with proficiency in MS Office and Excel, and a good knowledge of the local area. This is a full-time, on-site position at our depot in Hatfield.

Qualifications

• Knowledge of the local area.
• Ability to plan, prioritise and meet deadlines.
• Solutions-driven mindset and strong problem-solving.
• Customer-focused and able to engage a diverse client base.
• Proficiency with MS Office, especially Excel.

Responsibilities

• Optimising routes and vehicle utilisation to deliver top-class service.
• Managing driver availability and ensuring regulatory compliance.
• Overseeing vehicle checks, safety and maintenance.
• Handling admin tasks like payroll, timesheets, tachograph records, and reporting.
• Driving cost-efficiency by analysing depot data and improving operations.

Skills

Local area knowledge

Time management

Problem solving

Customer focus

MS Excel

Tools

MS Office

Job description

Biffa is recruiting a Traffic Dispatcher to organise depot operations, allocate vehicles, and ensure service excellence while maintaining health & safety and O licence compliance. The role involves hands-on engagement and driving improvements in operations.

The ideal candidate will have strong planning, problem-solving, and customer-service skills, with proficiency in MS Office and Excel, and a good knowledge of the local area. This is a full-time, on-site position at our depot in Hatfield.