Depot Traffic Dispatcher & Operations Coordinator

Biffa Group; North Mymms; On-site; GBP 26,000 - 38,000; Full time

Job summary

The Traffic Dispatcher role at Biffa Group focuses on day-to-day depot operations, allocating vehicles and routing tasks to ensure on-time service while maintaining health & safety standards and O licence compliance. You will thrive in a dynamic environment and contribute to best-in-class service for customers.

Core duties include route optimisation, driver availability management, vehicle checks, and related admin such as payroll and tachographs.

Qualifications

• Knowledge of the local area.
• The ability to plan, prioritise, and meet tight deadlines.
• A solutions-driven mindset and a knack for problem-solving.
• Customer focused, engaging and supporting a diverse customer base.
• Proficiency with business software and MS Office (especially Excel).
• Experience in administration, call handling, or a time-critical environment is a plus.

Responsibilities

• Optimising routes and vehicle utilisation to deliver top-class service.
• Managing driver availability and ensuring compliance with regulations.
• Overseeing vehicle checks, safety, and maintenance.
• Handling admin tasks like payroll, timesheets, tachograph records, and reporting.
• Driving cost-efficiency by analysing depot data and improving operations.

Skills

Local area knowledge

Planning and prioritising

Problem solving

Customer focus

MS Office

Tools

MS Excel

Job description

The Traffic Dispatcher role at Biffa Group focuses on day-to-day depot operations, allocating vehicles and routing tasks to ensure on-time service while maintaining health & safety standards and O licence compliance. You will thrive in a dynamic environment and contribute to best-in-class service for customers.

Core duties include route optimisation, driver availability management, vehicle checks, and related admin such as payroll and tachographs.