Depot Traffic & Logistics Supervisor

Biffa; Newchapel; On-site; GBP 27,000 - 34,000; Full time

Job summary

Biffa is seeking a Traffic Dispatcher at our Newchapel depot to coordinate vehicle allocation and ensure best-in-class service delivery for daily operations.

You will manage operational staff, monitor route efficiency, uphold health and safety standards, and handle driver coverage and administrative duties with accuracy.

This UK-based role offers practical, hands-on work within a leading waste-management company, with opportunities to develop skills and contribute to continuous improvement.

Qualifications

• Experience of a position of similar responsibility in the Services or Logistics industry.
• Experience of people and health and safety management
• Strong knowledge of the local area
• Knowledge of Transport and Logistics industry is desirable
• Experience of first line operational management
• Exceptional communication skill with the ability to communicate in writing, on a one to one basis and via the phone with all levels including management, team members and internal/external customers
• Ability to plan, organise and prioritise effectively
• Experience of working to strict deadlines in a time critical environment
• Computer literate - comfortable using business software and Microsoft Office Suite (specifically strong knowledge of Excel)

Responsibilities

• Day to day management of operational staff to achieve best in class service delivery
• Managing route efficiency and utilising optimum disposal outlets within the area to ensure effective use of vehicles and facilities.
• Debriefing of operational staff at the end of each working day to identify any challenges and support with swift resolutions.
• Managing driver availability and coverage in line with legislation and company procedures to ensure that there is suitable coverage at all times.
• Performing administrative duties including input of pay and bonus onto the company system and accurate input of disposal information
• Controlling vehicle availability on a daily basis to ensure that drivers have completed their checks in accordance with company policy.
• Supporting the Depot Manager at all times and ensure that mandatory training, induction and toolbox talks are delivered in line with company policy.
• Resolving service-related queries and invoice/charge queries on behalf of the customer and with the support of Customer Services.

Skills

Operational management

Health & Safety knowledge

Strong communication

Time management

Tools

Microsoft Excel

Microsoft Office Suite

Job description

Biffa is seeking a Traffic Dispatcher at our Newchapel depot to coordinate vehicle allocation and ensure best-in-class service delivery for daily operations.

You will manage operational staff, monitor route efficiency, uphold health and safety standards, and handle driver coverage and administrative duties with accuracy.

This UK-based role offers practical, hands-on work within a leading waste-management company, with opportunities to develop skills and contribute to continuous improvement.