Transport Dispatcher & Route Optimization Lead

Biffa; Milton Keynes; On-site; GBP 26,000 - 36,000; Full time

Job summary

Biffa is hiring a Traffic Dispatcher / Transport Administrator in Milton Keynes. You will coordinate day-to-day depot operations, allocate and route vehicles, and ensure service levels, safety, and regulatory compliance.

The role involves route optimisation, driver planning, and admin tasks including payroll and tachographs. A dynamic environment offers hands-on engagement and process improvement opportunities.

Qualifications

• Knowledge of the local area.
• Ability to plan, prioritise and meet tight deadlines.
• Solutions-driven mindset and problem-solving.
• Customer focused, engaging and supporting a diverse customer base.
• Proficiency with business software and MS Office (especially Excel).
• Experience in administration, call handling, or a time-critical environment is a plus.

Responsibilities

• Optimising routes and vehicle utilisation to deliver top-class service.
• Managing driver availability and ensuring compliance with regulations.
• Overseeing vehicle checks, safety, and maintenance.
• Handling admin tasks like payroll, timesheets, tachograph records, and reporting.
• Driving cost-efficiency by analysing depot data and improving operations.

Skills

Route optimisation

Driver management

Depot operations

Customer focus

Tools

MS Office

Excel

Job description

Biffa is hiring a Traffic Dispatcher / Transport Administrator in Milton Keynes. You will coordinate day-to-day depot operations, allocate and route vehicles, and ensure service levels, safety, and regulatory compliance.

The role involves route optimisation, driver planning, and admin tasks including payroll and tachographs. A dynamic environment offers hands-on engagement and process improvement opportunities.