Depot Security & Customer Safety Lead

Mitie; Colchester; On-site; GBP 20,000 - 30,000; Full time

Job summary

A leading facilities management company in Colchester is seeking a Logistics Security Officer to ensure visitor and colleague safety through exceptional customer service and proactive security measures. The role involves conducting patrols, managing incidents, and utilizing CCTV systems. Candidates must possess a current SIA licence or be willing to obtain one. Employees benefit from a flexible rewards scheme, paid breaks, and ongoing training and development opportunities to support career progression.

Benefits

Flexible benefits scheme

Annual leave entitlement

Pension and life insurance schemes

Free uniform supplied

Comprehensive induction and training programme

Access to financial services and retail discounts

Paid breaks

Employee recognition programme

Qualifications

• Must hold a current SIA licence or be willing to obtain one through training.
• Full 5-year checkable employment or education history is required.
• Reasonable level of PC skills is essential.

Responsibilities

• Deliver industry-leading customer service at the depot.
• Conduct routine patrols to ensure safety.
• Respond to on-site incidents and manage situations until authorities arrive.
• Utilize CCTV to help reduce crime.
• Liaise with depot management and assist with security procedures.

Skills

Customer service

CCTV operation

Patrolling

PC skills

Education

Current SIA licence or Certificates

Full 5-year checkable employment history

Job description

A leading facilities management company in Colchester is seeking a Logistics Security Officer to ensure visitor and colleague safety through exceptional customer service and proactive security measures. The role involves conducting patrols, managing incidents, and utilizing CCTV systems. Candidates must possess a current SIA licence or be willing to obtain one. Employees benefit from a flexible rewards scheme, paid breaks, and ongoing training and development opportunities to support career progression.