Depot Ops Lead – Middle-Mile, 4/3 Shifts, Impact

Hived; Redditch; Hybrid; GBP 45.000 - 65.000; Vollzeit

Benefits dieser Stelle

Medical Insurance

Team lunches

Quarterly team socials

Laptop provided

Cycle to work

Holiday entitlement

Zusammenfassung

HIVED is seeking an experienced Ops Manager to lead a middle-mile hub and drive site performance during shifts. You will manage a team of handlers, ensure safe, timely sortation, and coordinate with the Network team to execute plans.

This on-site role follows a 4 days on, 3 days off pattern, including weekend work, reporting into the site leader. You will oversee labour planning, day-to-day depot activities, and continuous improvements while upholding high standards of professionalism and safety

Qualifikationen

• 4-8 years’ experience leading fast-paced dispatch / middle-mile operations.
• Hands-on shift leadership with ability to manage 10-20+ staff.
• Excellent cross-functional stakeholder management skills.
• High urgency, strong communication, strong escalation habits.
• Comfortable solving real-time operational pressure during peak windows.
• Strong driver operations, route execution, and dispatch accuracy.

Aufgaben

• Lead shift during rotation - managing a variety of team members - to deliver exceptional under the roof performance.
• Be the Site Lead’s primary support & deliver strong handovers.
• Lead & inspire, & develop and performance manage, team on OM’s shift rotation.
• Labour planning for week-ahead & night; managing day activities such as sortation.
• Succession planning for week ahead + 6-week glance for their side of the week, peaks.
• Drives continuous improvement initiatives & Develop standards and operating procedures.

Kenntnisse

Dispatch leadership

Team leadership

Operations management

Shift leadership

Cross-functional collaboration

Jobbeschreibung

HIVED is seeking an experienced Ops Manager to lead a middle-mile hub and drive site performance during shifts. You will manage a team of handlers, ensure safe, timely sortation, and coordinate with the Network team to execute plans.

This on-site role follows a 4 days on, 3 days off pattern, including weekend work, reporting into the site leader. You will oversee labour planning, day-to-day depot activities, and continuous improvements while upholding high standards of professionalism and safety