Depot Operations Lead — Shift Manager (Middle-Mile)

HIVED; Greater London; Vor Ort; GBP 52.000 - 68.000; Vollzeit

Benefits dieser Stelle

Competitive salary

25 days holiday + public holidays

Birthday day off

Private medical insurance (dental/vis)

Team lunch

Quarterly socials

Enhanced parental leave

MacBook Air / Windows laptop

Cycle to work

Zusammenfassung

HIVED, based in London, is seeking an Ops Manager to lead a depot shift and ensure high-quality, safe performance in middle-mile operations. The role covers sortation, handovers, and labour planning in a 4 days on, 3 days off shift pattern. You will mentor a team of handlers and report to the site leader to drive excellence.

This on-site position emphasizes hands-on leadership, professionalism and a focus on operational metrics, with weekend work required as part of the rotation.

Qualifikationen

• Experience leading fast-paced dispatch/middle-mile operations.
• Strong command of driver operations, route execution, and dispatch accuracy.
• Hands-on shift leadership capable of managing 10-20+ staff.
• High urgency with excellent communication and escalation skills.

Aufgaben

• Lead shift during rotation to deliver on-target performance.
• Provide primary support to Site Lead and handovers.
• Inspire, develop and performance-manage team on OM’s rotation.
• Labour planning for week-ahead & night.
• Manage day activities including sortation prep.
• Succession planning for week ahead and peak periods.
• Drive continuous improvement and SOPs.

Jobbeschreibung

HIVED, based in London, is seeking an Ops Manager to lead a depot shift and ensure high-quality, safe performance in middle-mile operations. The role covers sortation, handovers, and labour planning in a 4 days on, 3 days off shift pattern. You will mentor a team of handlers and report to the site leader to drive excellence.

This on-site position emphasizes hands-on leadership, professionalism and a focus on operational metrics, with weekend work required as part of the rotation.