Depot Operations Lead — Shift Manager

Dpdgroup; Tees Valley; On-site; GBP 35,000 - 48,000; Full time

Benefits offered by this job

Holiday trading

Maternity/paternity package

Life assurance 4x salary

Health kiosks

Vitality at Work

Free Parking

Discounted shopping

Milestone days off

Eye tests support

Job summary

DPD is seeking an experienced Shift Manager to strengthen depot operations and manage a mixed workforce of self-employed Owner Drivers and Employed Drivers. You will engage, motivate and lead a high-performing team to deliver outstanding service across core routes and collections, while maintaining strict safety and reporting standards.

You will oversee route efficiency, driver performance and resource planning, ensuring accurate documentation and KPI delivery in a dynamic logistics environment.

Qualifications

• Experience in fast-paced operations with people management.
• Ability to motivate and lead a high performing team in transport.
• Strong communication to inspire and manage a team.
• Proficient in reporting and data analysis.

Responsibilities

• Ensure depot target for Core Routes is achieved.
• Ensure depot target Stops Per Route (SPR) is achieved.
• Set and optimize delivery & collection routes.
• Supervise drivers to ensure safe, timely and efficient loading.
• Maintain ongoing communication with drivers to resolve issues.
• Allocate resources to cover ad-hoc collections via pool or agencies.
• Complete documentation and systems in line with requirements.
• Set and monitor KPIs covering Service, Cost, Productivity, Transport, Health & Safety.
• Ensure Depot Clear aligns with targets.

Skills

People management

Team leadership

Communication

Time management

Data reporting

Tools

Google Chrome

Job description

DPD is seeking an experienced Shift Manager to strengthen depot operations and manage a mixed workforce of self-employed Owner Drivers and Employed Drivers. You will engage, motivate and lead a high-performing team to deliver outstanding service across core routes and collections, while maintaining strict safety and reporting standards.

You will oversee route efficiency, driver performance and resource planning, ensuring accurate documentation and KPI delivery in a dynamic logistics environment.