Department Supervisor: Retail Team Lead & Service Champion

Halfords; Wedmore; On-site; GBP 15,000 - 22,000; Full time

Benefits offered by this job

Store discount 25%

Employee discount on garage services 0

Discounts on travel and shopping

Job summary

Halfords in Wedmore is seeking an enthusiastic team member to help run a department, supervise colleagues and deliver market-leading customer service. You will support the store management team, take some key holder responsibilities, and receive extensive training to progress into management roles across Retail or the Group.

We invest in your career with structured training and opportunities to advance, while enjoying a wide range of employee benefits and a supportive team environment on the

Qualifications

• Experience supervising or leading a small team.
• Experience delivering great customer service in retail or service sector.
• Experience delivering on-the-job training / coaching to others.
• Experience working to tight deadlines.
• Track record of achieving sales targets.
• Desire to develop knowledge in motoring or cycling; technical training provided.

Responsibilities

• Assist in day-to-day running of a department on the sales floor.
• Support store management to deliver excellent service.
• Provide coaching and guidance to colleagues to meet standards.
• Handle key holder responsibilities and stock loss procedures.
• Develop skills and progress into management roles within Retail or Group.

Skills

Team supervision

Customer service

Coaching

Deadlines

Sales targets

Motoring knowledge

Job description

Halfords in Wedmore is seeking an enthusiastic team member to help run a department, supervise colleagues and deliver market-leading customer service. You will support the store management team, take some key holder responsibilities, and receive extensive training to progress into management roles across Retail or the Group.

We invest in your career with structured training and opportunities to advance, while enjoying a wide range of employee benefits and a supportive team environment on the