Department Manager

Zachary Daniels; England; On-site; GBP 28,000 - 33,000; Full time

Job summary

A high-profile retail business in Birmingham is seeking a Department Manager to drive turnover and revenue. This role involves managing day-to-day activities, leading a team, and focusing on financial and non-financial KPIs. The ideal candidate has a proven retail background, is target-driven, and enjoys hands-on leadership. Join this rapidly expanding company and contribute to its success.

Qualifications

• Proven track record in a fast-paced retail environment.
• Ability to demonstrate operational and leadership skills.
• Target driven with a can-do attitude.

Responsibilities

• Manage the day-to-day running of a department.
• Act as Duty Manager in the absence of Store Management.
• Ensure team delivers exceptional customer service.
• Deliver exemplary standards in store presentation and compliance.

Skills

Operational skills

Leadership skills

Interpersonal skills

Communication skills

Customer service orientation

Job description

Department Manager | Birmingham | Up to £33,000 plus Bonus

RAPIDLY EXPANDING and the MARKET LEADER in their retail sector!

If you thrive on pace, people, processes and passion, then drive your career forward with this rapidly growing retail business.

Our client is a high‑profile volume retail store, renowned for value‑for‑money and excellent customer service. Our client is very much on an upward trajectory, having undergone an impressive new store opening programme over the last few years.

Our client is looking for future Store Managers.

As a Department Manager reporting to the Store Manager and responsible for a strong team, you’ll be tasked with driving forward both turnover and revenues from the store based on lean principles. Keep close focus on financial KPIs, including wages, wastage and shrinkage, together with non‑financials such as customer service/feedback, internal audit and standards and compliance.

Department Manager Responsibilities

• Managing the day‑to‑day running of a department
• Acting as Duty Manager for the entire store in the absence of Store Management
• Assisting Store Management in achieving company KPIs
• Ensuring your team delivers exceptional customer service
• Delivering exemplary standards in store presentation, stock control, shrinkage and administration compliance
• Complying with all Health & Safety policies and legislation
• Use management information to make strategic business decisions

The ideal Department Manager candidate

• Have a proven track record in a fast paced retail environment.
• Enjoy being on the shop floor – no sitting in the office for you!
• Be able to demonstrate a high level of operational, leadership, planning, organisational, interpersonal and communication skills.
• Be target driven and customer service orientated.
• Be highly motivated and ambitious.
• Be a self‑starter with a can‑do attitude.

Please apply with your most up‑to‑date CV for the department Manager role.