Dental Receptionist - Lowestoft

The Dental Design Studio; Lowestoft; On-site; GBP 18,000 - 24,000; Full time

Job summary

The Dental Design Studio in Lowestoft is seeking a full-time Dental Receptionist to welcome patients, manage appointments, and support the clinical team.

You should have at least 2 years' reception experience, excellent English, and remain calm under pressure; duties include handling payments, answering queries, and promoting the practice. Working hours are five days per week, with some evening cover, and a competitive salary will be discussed at interview.

Qualifications

• Minimum 2 years' experience in reception (medical/dental preferred).
• Excellent verbal and written English.
• Able to work five days per week including evenings.

Responsibilities

• Meet and greet patients and provide a great first impression.
• Book and amend appointments and handle queries by phone/email/in person.
• Open/close the practice and manage payments with confidentiality.

Skills

Excellent communication

English language

Organised & methodical

Team player

Calm under pressure

Attention to detail

Reliability

Job description

We are seeking an enthusiastic and friendly Full-time - Dental Receptionist to join our fantastic Practice in Lowestoft.

Our receptionists play a vital role in the day to day running of our businesses and therefore we are looking for someone who is highly motivated in delivering exceptional, first class customer service.

Our new receptionist must be able to create a warm, welcoming atmosphere and provide a positive, memorable experience for our patients.

Working hours are 5 days per week between Monday and Sunday will include evening cover - to be discussed at interview.

Previous experience:

We are looking for someone who has at least 2 years' experience of working in a reception setting (preferably medical or dental).

Skills & attributes:

• Excellent communication skills (verbal & written)
• Good command of the English language
• Organised and methodical
• Quick learner
• Team player
• Self-motivated and confident
• Able to work alone on reception
• Calm under pressure
• Trustworthy & Reliable
• Great attention to detail

Main responsibilities:

• Meeting and greeting patients, providing a great first impression
• Booking and amending appointments
• Undertaking opening and closing procedures
• Answering patients’ queries by telephone and email as well as in person
• Promoting the practice for new patients
• Making patients aware of our dental services and offers
• Handling payments
• Accessing sensitive information whilst maintaining patient confidentiality
• Supporting the Practice Manager and the clinical team with the smooth running of the practice
• Other reception/admin duties

Competitive salary (dependent on experience) to be discussed at interview stage.

https://www.thedentaldesignstudio.co.uk/