Dental Receptionist

Newport - Pembrokeshire Dental Centre; Wales; On-site; GBP 17,000 - 19,000; Part time

Benefits offered by this job

Bonus scheme

Wellbeing support

Birthday leave

Enhanced parental leave

Life assurance

Pension scheme

Job summary

PortmanDentex is seeking a friendly Receptionist for Pembrokeshire Dental Centre on a part-time basis. 27 hours across four days with an hourly rate of £12.71. Shifts include some weekends.

You will join a welcoming practice team and support front-desk operations to ensure excellent patient experiences. Ideal candidates have front-of-house experience, a positive attitude and strong communication skills. The role offers a supportive environment with benefits and opportunities to grow within a

Qualifications

• Previous front of house reception experience in a dental or healthcare setting is preferred.
• Positive attitude, empathetic and well-organised approach.
• Strong communication skills and passion for good service.

Responsibilities

• Greet patients and visitors in a friendly, efficient manner.
• Answer phones, manage bookings and patient queries with care.
• Keep reception areas tidy and support the team as needed.

Skills

Reception experience

Positive attitude

Communication skills

Job description

• Department: Practices - South

Job Description

Bring your friendly approach, organisation and people skills to a role where they really matter.

Are you a Receptionist looking for a change? Or perhaps you have experience in a similar customer-facing role and are ready for a new challenge? If so, we’d love to hear from you!

We have an exciting opportunity to join our welcoming reception team at Pembrokeshire Dental Centre. Here’s what you need to know:

• Part-time hours: 27 hours per week across 4 days
• Hourly rate: £12.71 per hour
• Typical shifts:
  • Monday: 8:00am–5:00pm (1-hour lunch)
  • Thursday: 8:00am–5:00pm (1-hour lunch)
  • Friday: 2:00pm–5:00pm
  • Saturday: 8:00am–5:00pm (1-hour lunch)
• Established team: Join a friendly and well-established practice team
• Great location: Beautiful practice with easy access to main bus routes

About you

We’d love to receive your application to our Receptionist vacancy if you have the following skills and experience:

• Previous front of house Reception experience (ideally within a dental or healthcare setting, although this isn’t a must-have)
• A positive attitude, empathetic and well-organised
• Great communication skills, with a passion for delivering great service and building strong relationships with both colleagues and patients

What do you get in return?

In addition to our competitive hourly rate, our benefits package also includes:

• Additional Reward: bonus scheme based on practice performance
• Wellbeing Support: 24/7 Employee Assistance Programme and GP service plus an in-house Mental Health First Aider programme
• Extra Leave: Birthday off plus additional days for special occasions
• Family Support: Enhanced maternity/paternity leave
• Financial Security: Life assurance and pension scheme

Who are we?

PortmanDentex is a leading dental group supporting more than 370 practices across the UK and Ireland. We put patients at the heart of what we do and create an inclusive environment where colleagues can grow and make a real difference. Working in partnership and always looking for ways to improve, we are building a better future for our patients, practices and people.

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Additional Information

We are an equal opportunity employer and value diversity, equity and inclusion in our workplace. We are committed to creating an environment of mutual respect and are dedicated to providing equal employment opportunities regardless of race, religion or belief, sex, sexual orientation, gender reassignment, pregnancy or maternity, marital or civil partner status, disability, age, or nationality.