Receptionist

Mydentist; Gorleston-on-Sea; On-site; GBP 26,000 - 32,000; Full time

Benefits offered by this job

Health and wellbeing support

Free counselling

Discounts at cinemas, retailers and餐-?

Job summary

mydentist Gorleston on Lowestoft Road is seeking a friendly receptionist to deliver excellent customer service in person and on the phone. You’ll manage front-desk tasks, book and coordinate appointments, and ensure smooth daily operations.

Based on-site in NR31 6NB, you’ll join a supportive team with the opportunity for training and development. The role offers 40 hours per week, Monday-Thursday 8:30–5:30 and Friday 8:00–5:00, with benefits including holiday entitlement, health support, and

Qualifications

• Excellent customer service delivery to customers and patients.
• Strong organisational and multitasking abilities.
• Comfortable using computer systems (training provided).
• Ability to manage front desk and schedule appointments.
• Friendly, caring and compassionate approach.

Responsibilities

• Welcome customers warmly in person and over the phone.
• Keep appointments running smoothly and efficiently.
• Share clear, helpful information tailored to each customer.
• Support daily and weekly tasks to keep the practice organised and compliant.

Skills

Customer service

Organised

Multitasking

Relationship building

Computer systems

Calm under pressure

Job description

Your future, as a receptionist at mydentist GorlestonYou’ll be joining us at our Lowestoft Road practice in Gorleston, NR31 6NB. As a receptionist, you will provide outstanding customer service to our customers and patients, both face to face whilst visiting the practice, and by managing phone calls to our front desk.The working pattern for this role is as follows:Monday-Thursday 8:30-5:30Friday 8:00-5:0040 hours per weekAs a receptionist, you’ll be based on site in our practice, so home working is not possible.Our practice offersSupportive and experienced teamA convenient location with excellent transport linksParking is availablemydentist is the UK’s leading dental provider, we help 4 million people across 530 practices access vital dental and oral health care every year. Our purpose is simple; to help the nation smile and our receptionists are key.What we offerFrom £12.97 per hourHolidays rising to 25 days (plus bank holidays)Health and wellbeing support; including virtual GP and free counsellingDiscounts at cinemas, retailers and restaurants – save hundreds of pounds a yearRecognition schemes and service awardsTraining and development opportunitiesWith stable hours and a great work life balanceWhat you'll be doingWelcome customers warmly – in person and over the phoneKeep appointments running smoothly and efficiently so everything flows well for the teamShare clear, helpful information tailored to each customerSupport daily and weekly tasks to keep the practice organised and compliantAbout youFriendly, caring and compassionateOrganised; can multitask and work towards KPI’sGreat at building relationshipsComfortable using computer systems (training provided)Confident at working in a fast-paced environmentAble to diffuse challenging situationsAble to learn about our servicesYour future starts hereBuild a rewarding career with a supportive, inclusive team.Click to apply now!