Delivery Manager/Scrum master

Stratacent; West Yorkshire; On-site; GBP 70,000 - 90,000; Full time

Job summary

A global IT consulting firm is seeking an experienced Delivery Manager/Scrum Master with over 10 years of experience in managing project delivery and client relationships. The ideal candidate will oversee projects in an Agile environment, ensuring timely delivery and high client satisfaction. This role requires strong analytical skills and experience in stakeholder management. Employee benefits include medical insurance and a continuous learning program.

Benefits

Group Medical Insurance

Cab facility

Meals/snacks

Continuous Learning Program

Qualifications

• 10+ years of overall experience with 5+ years as a Delivery Manager.
• Strong knowledge of SDLC, Agile, Scrum, and/or Waterfall methodologies.
• Proven experience in client relationship management.

Responsibilities

• Lead and manage delivery of IT projects across multiple domains.
• Define project scope and deliverables supporting business goals.
• Collaborate with cross-functional teams for project success.

Skills

Stakeholder management

Project planning

Agile methodologies

Problem-solving

Communication skills

Education

Bachelor's degree in Engineering or Computer Science

Tools

JIRA

MS Project

Confluence

Job description

Job Details

Job Title: Delivery Manager/Scrum master

Location: Pune

Experience Level: 10+ years

Job Type: Full-time

Job Summary

We are seeking an experienced Delivery Manager with over 10 years of experience in managing end-to-end project delivery, client relationships, and cross-functional teams. The ideal candidate will be responsible for overseeing project execution, ensuring timely delivery, and maintaining high client satisfaction levels while leading teams in an Agile or hybrid environment.

Key Responsibilities

• Lead and manage the end-to-end delivery of IT/technology projects across multiple domains.
• Define project scope, goals, timelines, and deliverables that support business goals.
• Build strong client relationships by delivering excellence and ensuring satisfaction.
• Collaborate with cross-functional teams including Development, QA, Product Management, and Support.
• Manage project risks, issues, and change control processes effectively.
• Drive Agile/Scrum practices and ensure alignment with organizational delivery standards.
• Allocate resources efficiently and track project budgets and schedules.
• Regularly report delivery progress and performance to stakeholders and senior leadership.
• Identify areas of improvement and implement best practices to optimize delivery efficiency.

Required Skills & Qualifications

• Bachelor's degree in Engineering, Computer Science, or related field (MBA is a plus).
• 10+ years of overall experience, with at least 5+ years in a Delivery Manager or similar role.
• Strong knowledge of SDLC, Agile, Scrum, and/or Waterfall methodologies.
• Proven experience in stakeholder and client relationship management.
• Excellent project planning, execution, and leadership capabilities.
• Strong analytical, problem-solving, and decision-making skills.
• Experience with tools like JIRA, MS Project, Confluence, or equivalent.
• Strong verbal and written communication skills.

Preferred Qualifications

• PMP / PRINCE2 / Scrum Master certification.
• Experience delivering cloud-based or digital transformation projects.
• Domain knowledge in BFSI, Healthcare, Retail, or Telecom (based on your company's industry).
• Experience working with geographically distributed teams and clients.

Employee Benefits

• Group Medical Insurance
• Cab facility
• Meals/snacks
• Continuous Learning Program

Company Profile

Stratacent is a Global IT Consulting and Services firm, headquartered in Jersey City, NJ, with global delivery centres in Pune and Gurugram plus offices in USA, London, Canada and South Africa.

We are a leading IT services provider focusing in Financial Services, Insurance, Healthcare and Life Sciences. We help our customers in their transformation journey and provides services around Information Security, Cloud Services, Data and AI, Automation, Application Development and IT Operations.

URL - http://stratacent.com

Stratacent India Private Limited is an equal opportunity employer and will not discriminate against any employee or applicant for employment on the basis of race, color, creed, religion, age, sex, national origin, ancestry, handicap, or any other factor protected by law.