Delivery & Logistics Sales Coordinator

Tarmac Trading Limited; Costessey; On-site; GBP 26,000 - 38,000; Full time

Job summary

Tarmac Trading Limited in Costessey is seeking a Distribution and Sales Coordinator to join our logistics team. The role focuses on coordinating daily deliveries and supporting sales activities, working closely with logistics, production, and customer service teams to meet customer requirements.

You will manage delivery schedules, optimise vehicle utilisation, process orders and quotes, and act as the main point of contact for customers on scheduling and queries.

Qualifications

• Experience in distribution planning and sales support.
• Strong communication and customer service skills.
• Ability to prioritise multiple tasks in a fast-paced environment.

Responsibilities

• Coordinate the distribution and delivery of RMX products to customers.
• Plan and schedule deliveries to maximise vehicle utilisation and efficiency.
• Accurately process orders, delivery schedules, and changes.
• Act as the key point of contact for customers regarding scheduling, delivery times, and queries.
• Support the pricing and raising of quotes and follow these through to order conversion where required.
• Work with the team to convert enquiries into orders, responding to inbound calls and emails in a professional and timely manner.
• Maintain excellent customer service standards, demonstrating a confident and friendly telephone manner.
• Resolve delivery, scheduling, or order issues promptly using strong problem-solving skills.
• Prioritise and manage multiple tasks in a fast-paced environment.
• Build and maintain strong working relationships with drivers, internal teams, and customers.
• Develop product and industry knowledge to better understand customer needs and support sales activity where appropriate.

Skills

Distribution planning

Sales support

Logistics coordination

Customer service

Problem solving

Job description

Tarmac Trading Limited in Costessey is seeking a Distribution and Sales Coordinator to join our logistics team. The role focuses on coordinating daily deliveries and supporting sales activities, working closely with logistics, production, and customer service teams to meet customer requirements.

You will manage delivery schedules, optimise vehicle utilisation, process orders and quotes, and act as the main point of contact for customers on scheduling and queries.