Job Summary
Join Ocado Logistics as a Delivery Driver / Customer Service Team Member. Deliver top‑quality products on time while providing excellent customer service. You will work in any weather and enjoy a supportive and inclusive workplace.
Responsibilities
- Deliver goods safely and punctually to customers, maintaining quality and timeliness.
- Interact with customers and colleagues in a friendly and professional manner.
- Adhere to safety and operational procedures, including handling of alcohol‑related deliveries when required.
- Maintain accurate records of deliveries and any incidents.
- Participate in shift rotations, including evenings, weekends and nights.
Qualifications
- Full UK or EU driving licence.
- Minimum of 6 months driving experience (12 months preferred).
- No more than 6 penalty points on licence.
- No driving disqualifications in the past 5 years.
- Must be over 18 years old.
- Excellent communication skills and a positive attitude.
Benefits
- Company pension matching up to 7% after 3 months.
- Digital health and wellbeing service, including virtual GP appointments.
- Discounts at high‑street shops, entertainment venues and restaurants.
- Life insurance coverage from day one.
- 15% off your weekly grocery shop.
- Dental and travel insurance at discounted rates.
- Career progression opportunities – 87% of salaried roles are filled internally.
Contract Details
- Permanent contract, 40 hours per week (8‑hour shifts + paid breaks).
- Shift patterns: AM & PM, start as early as 05:30, finish as late as 12:00 (midnight).
- Pay: £13.44 basic rate + evening and Sunday premiums (£1.12–£2.58).
- Overtime: £16.80 for day shifts, £18.20 for evening shifts.
- Hourly rates paid lunar (every 4 weeks) on a monthly schedule.
- Shift rota published up to 13 weeks in advance.
- Contract may start on any 5 days out of 7, with further details provided during pre‑boarding.
Recruitment Process
- Online licence check and Right to Work verification.
- Disclosure, Barring System (DBS) check.
- Visit to the site for a tour and Q&A session.
- Once checks are complete, the role is offered and your career with Ocado Logistics begins.
We are a Disability Confident employer committed to inclusivity and equal opportunities for all individuals. Wherever you come from or who you are, you will find a home at Ocado Logistics.