Delivery Coordinator

James Fisher and Sons plc; Seething; On-site; GBP 25,000 - 35,000; Full time

Job summary

A global engineering services company is seeking a Delivery Coordinator based in Seething, Norfolk. This permanent role involves managing the scheduling and coordination of product deliveries, ensuring timely fulfillment, and acting as the primary point of contact for logistics. Candidates should have proven logistics experience, strong communication skills, and be able to commute to the Seething location.

Qualifications

• Proven experience in logistics or delivery operations.
• Familiarity with local geography and transportation regulations.
• Ability to commute to Seething, Norfolk.

Responsibilities

• Manage scheduling and coordination of product deliveries.
• Communicate with various internal departments.
• Monitor delivery progress and handle delays.

Skills

Organisational skills

Communication skills

Time management

Multi-tasking

Education

Degree in logistics or business administration

Tools

Logistics software

Microsoft Office Suite

Job description

About The Role

Delivery Coordinator – Seething, Norfolk – Permanent position

The Company

James Fisher is a global engineering services company. From our origins as a ship owner and operator, we’ve evolved to provide the expertise and innovative technology our customers need in the harshest of environments across Energy, Defence and Maritime Transport. Maritime Transport is a leading provider of global maritime shipping and ship-to-ship (STS) transfer services. JF Fendercare supplies high-quality marine products and services that protect people and assets, to meet the needs of the global marine industry.

The Role

The Delivery Coordinator is responsible for managing and overseeing the scheduling, tracking, and coordination of product deliveries to ensure timely and accurate fulfilment. This role serves as the primary point of contact between the logistics team, customers, and delivery partners, ensuring a smooth and efficient delivery process.

Key Duties & Responsibilities

• Coordinate and schedule delivery operations in alignment with customer orders and business needs.
• Utilise Purchase Orders for logistics, products and service based operations
• Using nominated 3rd party travel management company, organise travel for technicians as required
• Communicate with internal departments (warehouse, sales, customer service) to confirm product availability and delivery timelines.
• Manage certification for products as required
• Monitor delivery progress and proactively address any delays or issues.
• Track shipments and update delivery status in the system.
• Maintain accurate delivery documentation, including invoices, delivery notes, and proof of delivery.
• Resolve delivery-related inquiries and complaints professionally and efficiently.
• Ensure compliance with transportation and safety regulations.
• Collaborate with third-party carriers or drivers to ensure proper execution of deliveries.
• Generate daily, weekly, and monthly reports on delivery performance metrics.
• Continuously seek ways to improve delivery processes and customer satisfaction.

The Person

Excellent organisational and time-management skills. Strong communication and interpersonal skills. Ability to multi-task and remain calm under pressure.

Skills & Experience

• A relevant qualification within a similar area or a degree in logistics, business administration, or related field is a plus.
• Proven experience in logistics, transportation coordination, or delivery operations.
• Proficient in logistics software, Microsoft Office Suite (Excel, Word), and tracking systems.
• Familiarity with local geography and transportation regulations would be advantageous.
• The role is to be based at the JF Fendercare offices in Seething, Norfolk therefore, you will need to be able to commute to this location.

Due to the volume of applications that we receive for our vacancies, on occasion applications may close before the deadline, so please apply early to avoid disappointment.

James Fisher Fendercare (JF Fendercare) is a major global supplier of premium marine products and services. With strategic bases in Asia, the Middle East and the UK holding a comprehensive range of marine products, our team delivers local expertise and support, while providing a flexible and rapid response to your global requirements.

James Fisher & Sons are committed to taking positive action on diversity and we strongly encourage applications from candidates from all backgrounds and as a Disability Confident employer we are committed to offer an interview to disabled candidates who meet the minimum criteria for the role.

About You

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