Dealership Service Advisor

Confidential; Northampton; On-site; GBP 30,000 - 37,000; Full time

Benefits offered by this job

Salary 30k-32k DOE

OTE 37k

Benefits package

Job summary

Confidential, a busy main dealership in Northampton, is seeking an experienced Service Advisor to join their Aftersales team. Must have previous motor trade service advisor experience and hold a full UK driving licence.

Role involves greeting customers, explaining service work, coordinating with workshop and departments, and handling invoices and payments. Attractive salary with potential OTE and benefits.

Qualifications

• 2 years Motor Trade Service Advisor experience.
• Full UK Driving Licence.

Responsibilities

• Meet and greet customers and explain work to be carried out.
• Liaise with Workshop, Parts, Valeting and Drivers to update customers.
• Invoice work and take payment; explain invoices to customers.

Skills

Motor Trade Service Advisor

Job description

Job Summary

MUST HAVE PREVIOUS MOTOR TRADE SERVICE ADVISOR EXPERIENCE

Our client, a busy franchised main dealership in Northampton has the requirement for an experienced Service Advisor to join their successful Aftersales team.

Service Advisor Responsibilities

As a Service Advisor your responsibilities will include:

• Meet and Greet Customers.
• Explain to customers the work due to be carried out on their vehicle.
• Accurate completion of courtesy car insurance paperwork.
• Calling customers with progress updates and advise of any work needed.
• Liaising with the Workshop, Parts Department, Valeting Team and Drivers.
• Invoicing work carried out.
• Invoice explanation and taking payment.
• Quoting, introducing and selling of Service Plans.
• Ensuring all Warranty paperwork is correctly completed.
• Delivering the highest level of customer service at all times.

Experience, Skills & Qualifications

Essential Requirements

• 2 years Motor Trade Service Advisor experience
• Full UK Driving Licence

Desirable Requirements

• Franchised Dealership Experience
• Kerridge or Pinnacle Experience

Remuneration & Benefits

• Basic Salary of 30,000 - 32,000 DOE
• On Target Earnings of 37,000
• Great Benefits Package