Service Advisor

Confidential; Canterbury; On-site; GBP 19,000 - 31,000; Full time

Benefits offered by this job

Commission bonus

Career progression

Interviews available now

Job summary

Confidential in Canterbury seeks an experienced Service Advisor to join the busy main dealership service desk. You will greet customers, manage bookings, liaise with workshop and keep clients informed on repair timelines.

We expect strong customer service, solid motor-trade experience, and a full UK driving licence. The role offers a competitive base salary up to £31,000 (DOE), with generous bonus structure and clear career progression within the dealership.

Qualifications

• Experience as a service advisor within the motor trade.
• Strong knowledge of dealership processes.
• Professional, well presented and customer focused.
• Excellent communication skills.
• Positive attitude and strong work ethic.
• Full UK driving licence (essential).

Responsibilities

• Meeting and greeting customers in the service reception.
• Delivering outstanding customer service at all times.
• Booking in vehicles and advising customers on repair timelines.
• Liaising with the workshop and keeping customers updated.
• Handling general administration duties.
• Working collaboratively within a busy team environment.

Skills

Customer service

Communication skills

Professional appearance

Full UK driving licence

Job description

Experienced Service Advisor Required

Exciting Opportunity with a Hot Brand - Main Dealership

Basic Salary: Up to £31,000 (DOE) + Excellent OTE & Benefits

Monday - Friday

Are you an experienced service advisor looking to join a successful main dealership representing a highly desirable brand?

Our client, a busy and progressive main dealer based in Canterbury, is looking to recruit a service advisor to join their established service department team. This is a fantastic opportunity to join a supportive and professional team, with excellent long-term career progression available.

Key responsibilities:

• Meeting and greeting customers in the service reception
• Delivering outstanding customer service at all times
• Booking in vehicles and advising customers on repair timelines
• Liaising with the workshop and keeping customers updated
• Handling general administration duties
• Working collaboratively within a busy team environment

The ideal candidate:

• Previous experience as a service advisor within the motor trade
• Strong knowledge of dealership processes
• Professional, well presented and customer focused
• Excellent communication skills
• Positive attitude and strong work ethic
• Full UK driving licence (essential)

What's on offer:

• Competitive basic salary up to £31,000 (dependent on experience)
• Generous commission/bonus structure
• Additional company benefits
• Excellent career progression within a growing dealership
• Immediate interview availability

All applications are handled in the strictest confidence, and interviews is conduction locally.