Data & Systems Manager — CRM & Insights Lead

National Museums; East Midlands; Hybrid; GBP 32,000 - 34,000; Full time

Benefits offered by this job

20 days pro rata holiday

Flexible working

Mileage allowance

Job summary

Derby Museums is seeking a Data and Systems Manager to lead data recontextualisation across the organisation, planning, streamlining and implementing data collection, analysis and reporting to foster a data-first culture.

You will oversee reporting through Illuminate, help teams design surveys to evidence the impact of exhibitions and programmes, and consolidate annual surveys to demonstrate outcomes to Arts Council England.

Qualifications

• Experience of working in a similar role, either in a museum, visitor attraction, charity or commercial organisation.
• Experience of using tools like Power BI or Tableau and/or implementing a new CRM system would be advantageous.
• Ability to translate business needs into data solutions and communicate with stakeholders.

Responsibilities

• Lead on data recontextualization across Derby Museums, planning and implementing data collection, analysis and reporting.
• Support broader team to move to a data-first approach and evidence impact for funders and stakeholders.
• Lead on use and improvement of the Subscriber CRM and report audience data across sites.

Skills

Power BI

Tableau

CRM systems

Data analysis

Job description

Derby Museums is seeking a Data and Systems Manager to lead data recontextualisation across the organisation, planning, streamlining and implementing data collection, analysis and reporting to foster a data-first culture.

You will oversee reporting through Illuminate, help teams design surveys to evidence the impact of exhibitions and programmes, and consolidate annual surveys to demonstrate outcomes to Arts Council England.