Data and Systems Manager

Derby City Council; East Midlands; On-site; GBP 32,000 - 34,000; Full time

Benefits offered by this job

20 days (pro rata) + bank holidays

Flexible/hybrid working

Mileage allowance

Job summary

Derby Museums is seeking a Data and Systems Manager to lead data strategy, reporting and analytics across the organisation. You will drive data collection, dashboards, and the rollout of a new CRM system to streamline workflows and improve audience insights.

You will manage reporting through Illuminate and design surveys to demonstrate impact to funders and stakeholders, while ensuring data quality across museum sites.

Qualifications

• Experience with data reporting and dashboard creation.
• Experience using Power BI or Tableau for analytics.
• Experience with CRM systems and data governance.

Responsibilities

• Lead data recontextualisation across Derby Museums and implement data collection and reporting processes.
• Drive data analysis to support business planning and funder reporting.
• Oversee reporting through Illuminate and design surveys to evidence impact.
• Manage Subscriber CRM usage and ensure audience data is gathered across sites.

Skills

Excel

Power BI

Tableau

Data analysis

Stakeholder communication

Tools

Subscriber CRM

Illuminate

Job description

The job requirements are detailed below. Where applicable the skills, qualifications and memberships required for this job have also been included.

Job details

Job title Data and Systems Manager Job reference 000012599 Date posted 22/10/2026 Application closing date 04/11/2026 Working Pattern Full time Salary £31,822 - £33,603 a year Contractual hours 37 Basis Full time Job category/type Libraries / Museums Attachments Blank Job description

Salary: £31,822 - £33,603 a year
Location: Derby Museum & Art Gallery
Hours: 37 hours per week
Contract Type: Permanent
Closing Date: 4th November 2026

Summary Description
Are you highly organised, analytical and passionate about data? Do you enjoy working with systems, spreadsheets and dashboards to create clear, accurate reporting? If you're skilled in Excel, have excellent attention to detail and are excited by the power of data, Derby Museums wants to hear from you!

The Role:
Derby Museums is at exciting cross-roads in our data journey. Having recently secured funding to move our teams over to Basecamp to support information flow, project management and reporting, we have ambitions to invest in a new CRM system and dashboard solution which will further streamline workflows, improve audience insights and reporting.

As our Data and Systems Manager, you will support and drive these changes, helping us to transform the way we collect, use and analyse data across the organisation, supporting business planning and helping us to evidence the impact of our work to funders, stakeholders and supporters.

As our in-house data and evaluation expert, you will also take a lead on reporting data through Illuminate, the Arts Council England commissioned Audience Data platform, help the teams to design surveys that help us to understand and evidence the impact of our exhibitions and programme and pull together our annual survey to help us evidence our impact and reach to Arts Council England.

Alongside all of this, you will have specific responsibility for leading on the use of our current CRM system Subscriber and for ensuring audience data is gathered and reported on across our sites.

Role Purpose:

• To lead on a full data recontextualization across Derby Museums, leading on the planning, streamlining and implementation of data collection, analysis reporting, supporting the wider team to move to a data first mentality that:
• Supports organisational learning, data-led decision making and business planning.
• Evidences the impact of our work to help make the case to funders and other key stakeholders for future investment.
• Supports Derby Museums transformation journey

The Person:

You will be experienced in working with a wide range of people, highly organised with high levels of enthusiasm and commitment. You will be able to communicate confidently with stakeholders and able to translate business needs into data solutions. Experience of working in a similar role either at another museum, visitor attraction, charity or commercial organisation, experience of using tools like Power BI or Tableau and/or of implementing a new CRM system would be advantageous. You will be a solutions focussed team player who can respond to challenges whilst working efficiently to tight deadlines.

We believe that diversity and equality within our workplace, programmes, and in our outlook is crucial. We therefore particularly welcome applications from candidates that are under-represented at Derby Museums and within the heritage sector, including black and minority ethnic candidates and/or candidates with a disability.

Employee Benefits:

• 20 days (pro rata) + bank holidays.
• Derby Museums is committed to flexible working arrangements including the option for some home-working.
• A mileage allowance is payable on authorised business travel.

Interviews will be held on Wednesday 18th November 2026 at the Museum of Making.

The closing date for receipt of applications is 11.59pm Wednesday 4th November 2026.