Job Summary
We have an exciting opportunity to join The Walton Centre as a Data Quality Assistant.
Main duties of the job
Play an active role in ensuring data is collected in an accurate, timely, consistent way and that complete information is recorded within our systems. Undertake audits, to monitor and ensure the quality of patient demographic and hospital activity data. Work with Services as required and the wider information team to identify areas of non-compliance on patient‑based information system to resolve these to ensure compliance with national standards with the staff responsible.
About Us
The Walton Centre NHS Foundation Trust is a leader in the treatment and care of neurology and neurosurgery, placing the patient and their family at the heart of everything we do. As the only specialist hospital trust in the UK dedicated to providing comprehensive neurology, neurosurgery, spinal and pain management services, we are proud to be rated as an 'Outstanding' Trust by the Care Quality Commission (CQC) and champion change throughout the field of neuroscience. We invest in people and wellbeing, having achieved Gold status for both Investors in People and wellbeing standards.
Details
- Date posted: 13 February 2026
- Pay scheme: Agenda for change
- Band: 3
- Salary: £24,937 to £26,598 a year per annum
- Contract: PermanentWorking pattern: Full-time
- Reference number: 160-7725709
- Job locations: The Sid Watkins Building, The Walton Centre NHS Foundation Trust, Lower Lane, Fazakerley, L9 7LJ
Job Responsibilities
- Identify any Data Quality issues to understand the problem and support solutions that work not just for clinical purposes but to ensure that the Service can be reported and billed correctly.
- Monitor and ensure the accuracy and quality of data on elective admissions, outpatient attendances, diagnostics, inpatients and outpatient waiting lists for the Trust.
- Investigate data quality issues, understand reasons for these and make recommendations to rectify.
- Regularly present data quality information for each specialty highlighting any issues, areas of concern or share good practice.
- Promote strong data quality across the organisation by working closely with services to implement best practice and reduce opportunity for errors or poor recording.
- Conduct root cause analysis where data quality issues exist and work with data owners to resolve issues.
- Monitor the Data Quality Maturity Index and develop solutions to improve data completeness and accuracy.
- Monitor data quality reports produced by the Department of Health and the Secondary Uses Service.
- Have a working knowledge of information standards and definitions as described in the NHS Data Manual and Dictionary, and liaise with the appropriate NHS Information Authority to ensure that the data held on Trust systems and reports produced using this data adheres to central guidance.
- Represent Data Quality in meetings as required.
- Provide data quality feedback to managers within services and offer remedial training on a regular basis.
- Work with Information staff to provide data quality performance indicators for managers and sub‑committees of the Board.
- Assist with the requirements of the Data Security & Protection Toolkit for Data Quality sections.
- Support Information staff in the development and implementation of future information requirements, particularly in relation to those regarding Data Quality.
- Be responsible for creating a proactive user support environment, with an emphasis on effective delivery and the creation of a culture based on excellent customer service.
- Assist in the development and implementation of technological solutions to support clinicians in delivering patient care and meeting national data collection requirements where needed, ensuring all systems have undergone a process of testing and acceptance before live commissioning.
- Support the organisation through the provision of information analysis provided via information skills.
- Respond quickly and efficiently to ad‑hoc information requests, ensuring work produced meets users' needs and expectations and is fully reconcilable to all information sources.
- Provide advice and support for data quality related questions.
- Ensure information outputs are accurate, fit for purpose, delivered on time and follow the agreed development methodology with full written documentation.
- Promote use of the organisation's single point of access for Data and Information and best practice for data use.
Person Specification
Essential Qualifications
- Educated to GCSE level or equivalent.
- ECDL certificate or equivalent.
- NVQ level 4 or equivalent experience.
Desirable Qualifications
- Prince 2 Foundation or equivalent.
Essential Knowledge and Experience
- Experience in an acute NHS Trust.
- Experienced iCS PAS user.Experience of accurate and timely data entry and producing reports.
- Data Quality Experience and Data Standards Knowledge.
- Knowledge of Hospital procedures.
- Sound understanding of Information Governance including Data Protection and Confidentiality.
- Awareness of the NHS Information Strategy.
- Time management skills.
- Proven ability to achieve deadlines.
- Excellent communication skills.
- Ability to communicate complex information at all levels.
- Ability to analyse complex data.
- Excellent IT skills.
- High‑level Problem‑Solving Skills.
Desirable Knowledge and Experience
- Importing & presenting data using Microsoft Excel and Word.
- Knowledge of Patient Access targets.
- Knowledge of C&B system.
- Knowledge of HR Policies and Procedures.
- Experience of dealing with suppliers and other agencies.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name: The Walton Centre NHS Foundation Trust
Address: The Sid Watkins Building, The Walton Centre NHS Foundation Trust, Lower Lane, Fazakerley, L9 7LJ
Employer's website: https://www.thewaltoncentre.nhs.uk/