Data-Driven Customer Service Assistant (3-Month FTC)

Belinda Roberts Ltd; Hampton Magna; On-site; GBP 18,000 - 24,000; Full time

Job summary

Belinda Roberts Ltd in Warwick is seeking an administrator to support data input and customer service on a 3-month fixed-term contract. You will maintain customer records, handle contractor data, and communicate with clients by phone and email.

The role requires strong data accuracy, Excel proficiency, and the ability to work independently while supporting the Head of Data. Office-based position in Warwick with focus on service quality and timely query resolution.

Qualifications

• Experience in customer service, phone and email handling.
• Strong data entry and data quality focus.
• Proficiency in Excel and data management.

Responsibilities

• Set up and maintain System Customer Account Records.
• Set up Contractor Account Records.
• Generate and send Customer Manuals.
• Validate completed Sales Orders.
• Assist with data cleaning for Head of Data.
• Perform ad-hoc data management tasks.
• Handle customer and contractor queries by phone and email.

Skills

Customer service

Phone support

Data entry

Excel

Communication

Tools

CRM software

Job description

Belinda Roberts Ltd in Warwick is seeking an administrator to support data input and customer service on a 3-month fixed-term contract. You will maintain customer records, handle contractor data, and communicate with clients by phone and email.

The role requires strong data accuracy, Excel proficiency, and the ability to work independently while supporting the Head of Data. Office-based position in Warwick with focus on service quality and timely query resolution.