Business Support Administrator (3Mths)

First Choice Recruitment Services; Tewkesbury; Hybrid; GBP 18,000 - 19,000; Full time

Job summary

First Choice Recruitment Services in Tewkesbury is seeking an experienced administrator and front-line customer service candidate to support a busy team. The role is a 3-month contract with hybrid working, up to 3 days in the office.

You will handle front line calls and emails, log service requests, update communications and actions, and scan and upload documents to case files. The position is full-time at 37 hours per week.

Qualifications

• Experience in office administration or front-line customer service.
• Strong organisation and time-management skills.
• Excellent written and verbal communication abilities.
• Good computer literacy and familiarity with standard software.

Responsibilities

• Front line customer service via telephone calls and emails.
• Logging service requests for the department.
• Updating and logging details of all communications and actions.
• Scanning and uploading documents to case files.

Skills

Organisation

Communication

Attention to detail

Teamwork

Computer literacy

Job description

We have an immediate requirement for an experienced, friendly & detail orientated administrator/customer service candidate to provide support to a busy team based in Tewkesbury.

Our client has specified that initially this will be for a 3-month period with hybrid working an option up to 3 days per week.

The role will primarily involve administration support including

• Front line customer service - answering telephone calls and emails
• Logging service requests for the Department
• Updating and logging details of all communications and actions
• Scanning and uploading documents to case files

Key skills

• Strong organisation and administration skill
• Strong and confident communication skills - both written and oral
• Good attention to detail
• Good team working skills
• Good standard of computer literacy

3-month contract

Full time (37 Hrs week)

Hybrid working - at least 2 days in the office

Pay rate c£13.50 - £14.50 per hour

Previous experience in office administration or front-line customer service