Data Administrator

Faith Recruitment; Woking; On-site; GBP 29,000 - 35,000; Full time

Job summary

Faith Recruitment in Woking is seeking a Data Administrator to maintain accurate records, handle CRM data and support customers and internal teams. You will manage data entry, CRM upkeep and provide day-to-day support to colleagues.

The role emphasizes data accuracy, attention to detail and efficient admin processes, with the position based in Woking and offering a 12-month FTC at £32,000 per annum.

Qualifications

• Experience in data administration, CRM, or customer service.
• Excellent attention to detail and accuracy.
• Confident with databases and MS Excel.
• Strong organisational and time-management skills.
• Good written and verbal communication.
• GDPR knowledge advantageous.

Responsibilities

• Manage end-to-end data in CRM and files.
• Maintain CRM records and ensure up-to-date information.
• Perform data cleansing to fix duplicates and errors.
• Handle GDPR-compliant data and customer communications preferences.
• Record customer interactions in the CRM.
• Provide general admin support across teams.
• Create process documentation.
• Identify opportunities to improve data accuracy and processes.

Skills

Data administration

CRM systems

Excel

Attention to detail

Communication skills

Organisational skills

Tools

CRM software

MS Excel

Job description

Data Administrator

Woking

12-month FTC

Salary: £32,000 per annum

Are you highly organised with exceptional attention to detail?

We are recruiting for a fantastic opportunity to join a well-established organisation in a varied Data Administrator role. This position is ideal for someone who enjoys working with data, supporting customers and ensuring information is accurate, organised and kept up to date.

The Role

This is a varied position with a strong focus on data administration, CRM management and customer services. You will play a key role in maintaining accurate records, processing information and providing day-to-day support to customers and internal teams.

Duties

• Manage end-to-end data, including preparing files and carrying out checks.
• Maintain accurate CRM records, ensuring information is complete and up to date.
• Carry out data cleansing, identifying and correcting duplicates and errors.
• Manage communication preferences in line with GDPR and data protection requirements.
• Ensure all customer interactions and relevant information are accurately recorded on the CRM.
• Upload contact outcomes and event-related information, ensuring records remain current.
• Act as a first point of contact for customers via telephone and email.
• Respond to enquiries professionally and efficiently, providing a high level of customer service.
• Manage outgoing post, mailings and courier arrangements.
• Provide general administrative support across the organisation and assist different teams where required.
• Create and maintain process documentation and guidance.
• Identify opportunities to improve data accuracy, administrative processes and efficiency.

Requirements

• Previous experience in a data administration, CRM, customer service, administration or operations role.
• Excellent attention to detail with a strong focus on accuracy.
• Confident working with databases, CRM systems and Microsoft Excel.
• Strong organisational skills with the ability to manage a varied workload and meet deadlines.
• Excellent written and verbal communication skills.
• A confident and professional telephone manner.
• Strong problem-solving skills and the ability to deal calmly with customer queries.
• A proactive approach with a willingness to identify ways of improving processes.
• Able to work independently while also contributing positively to a wider team.
• Knowledge of GDPR and data protection would be advantageous.