Data Center Technician - 12h Shifts, 24/7 Support

JLL; Croydon; On-site; GBP 32,000 - 42,000; Full time

Job summary

JLL is seeking a Data Centre Engineer in Croydon to provide 24/7 support across a 12-hour shift pattern (06:00–18:00 and 18:00–06:00) in the data centre. The role involves installing racks, network and computer equipment, and ensuring high standards of security and asset management.

You will liaise with global counterparts and third parties, perform hardware swaps, and contribute to efficient operations. A proactive, customer-focused, flexible attitude is essential for success.

Qualifications

• Computer engineering experience to achieve optimum methods of working.
• Cabling knowledge to achieve optimum methods of working.
• Installation of rack mount kit including HP and CISCO, Dell, Arista, Synergy 1200.
• Hardware maintenance – swapping of failed customer replaceable parts such as cache battery, HDD, Power Supply.
• Highly motivated individual, with a positive & pro-active attitude to work.
• Willingness to make changes to improve operational efficiency through innovation, process, and procedures, adopting and adapting ideas and practices from elsewhere.
• Ability to act rapidly and logically under pressure and making effective use of others in resolving problems.
• Good written and verbal communication skills (English).
• Good working knowledge of Outlook, Word, and Excel
• Excellent team skills, with an ability to listen and contribute to discussions and meetings.
• Customer and service focused, with determination to meet their needs.
• Flexible

Responsibilities

• Install racks, housing, network and computer equipment.
• Manage and implement installations including shelves, power strips, rails, cable management and customer IT equipment.
• Identify issues with hardware or cabling, including replacing internal components and testing, tracing and labelling of cabling.
• Liaise with counterparts within the company and 3rd parties on hardware related issues and processes.
• Share responsibility for upholding tidiness, cleanliness, security, asset information and installation standards within the computer suites.

Skills

Computer engineering

Cabling

Rack mounting

Hardware maintenance

Proactive attitude

Process improvement

Stress management

Independent working

English communication

MS Office

Teamwork

Customer focus

Flexibility

Tools

ITIL

ServiceNow

xPedite

Job description

JLL is seeking a Data Centre Engineer in Croydon to provide 24/7 support across a 12-hour shift pattern (06:00–18:00 and 18:00–06:00) in the data centre. The role involves installing racks, network and computer equipment, and ensuring high standards of security and asset management.

You will liaise with global counterparts and third parties, perform hardware swaps, and contribute to efficient operations. A proactive, customer-focused, flexible attitude is essential for success.