Data Assurance & Customer Care Advisor

BUUK Infrastructure; Woolpit; Hybrid; GBP 24.000 - 29.000; Vollzeit

Benefits dieser Stelle

Pension up to 10%

33 days holiday

Hybrid working

Refer a friend £1000

Zusammenfassung

BUUK Infrastructure is seeking a Customer Services Advisor - Data Assurance to help ensure regulatory compliance and deliver outstanding service. Based in Woolpit with a permanent contract, the role involves data assurance tasks across gas and electricity, using industry systems like Xoserve and ECOES, and supporting the broader Customer Services team.

The successful candidate will have GCSEs in English and Maths, strong Excel skills, and a collaborative approach to maintain data integrity and

Qualifikationen

• GCSE at Level 4 (or equivalent) in English and Maths.
• Proficient in Excel and Microsoft Office applications.
• Effective communication and organisational skills.

Aufgaben

• Carry out Data Assurance tasks within the Customer Services remit.
• Manage mailboxes and respond to data-related queries.
• Process data across gas and electricity systems in line with regulatory obligations.
• Update MPANs and liaise with developers and authorities as needed.
• Handle external customer queries and complaints with care.

Kenntnisse

Effective communication

Data entry

Organisational skills

Excel

Microsoft Word

Excellent telephone manner

Teamwork

Ausbildung

GCSE English & Maths

Tools

Xoserve

ECOES

Amadeus

Jobbeschreibung

BUUK Infrastructure is seeking a Customer Services Advisor - Data Assurance to help ensure regulatory compliance and deliver outstanding service. Based in Woolpit with a permanent contract, the role involves data assurance tasks across gas and electricity, using industry systems like Xoserve and ECOES, and supporting the broader Customer Services team.

The successful candidate will have GCSEs in English and Maths, strong Excel skills, and a collaborative approach to maintain data integrity and