Data And Systems Manager

Derby City Council; East Midlands; Vor Ort; GBP 32.000 - 34.000; Vollzeit

Zusammenfassung

Derby Museums is seeking a Data and Systems Manager to lead data across the organisation, supporting business planning and helping evidence impact for funders and supporters.

You will oversee CRM administration, drive data improvements and implement dashboards using Power BI or Tableau, including the Illuminate platform as part of Arts Council England reporting.

Qualifikationen

• Experience in data reporting and analysis to support business planning.
• Ability to design surveys and evidence impact through data.
• Proven ability to translate business needs into data solutions.

Aufgaben

• Lead data recontextualization across Derby Museums and plan data collection and analysis.
• Drive CRM implementation and system improvements to increase efficiency.
• Design and deploy dashboards and reports for funders and stakeholders.
• Coordinate with teams to evidence impact via Illuminate and annual surveys.

Kenntnisse

Excel

Data analysis

Reporting

Power BI

Tableau

CRM systems

Stakeholder engagement

Tools

Subscriber CRM

Illuminate data platform

Basecamp

Jobbeschreibung

Salary: £31,822 - £33,603 a year Closing Date: 4th November 2026

Summary Description

Are you highly organised, analytical and passionate about data? Do you enjoy working with systems, spreadsheets and dashboards to create clear, accurate reporting? If you're skilled in Excel, have excellent attention to detail and are excited by the power of data, Derby Museums wants to hear from you!

The Role:

Derby Museums is at exciting cross-roads in our data journey. Having recently secured funding to move our teams over to Basecamp to support information flow, project management and reporting, we have ambitions to invest in a new CRM system and dashboard solution which will further streamline workflows, improve audience insights and reporting.

As our Data and Systems Manager, you will support and drive these changes, helping us to transform the way we collect, use and analyse data across the organisation, supporting business planning and helping us to evidence the impact of our work to funders, stakeholders and supporters.

As our in-house data and evaluation expert, you will also take a lead on reporting data through Illuminate, the Arts Council England commissioned Audience Data platform, help the teams to design surveys that help us to understand and evidence the impact of our exhibitions and programme and pull together our annual survey to help us evidence our impact and reach to Arts Council England.

Alongside all of this, you will have specific responsibility for leading on the use of our current CRM system Subscriber and for ensuring audience data is gathered and reported on across our sites.

Role Purpose:

• To lead on a full data recontextualization across Derby Museums, leading on the planning, streamlining and implementation of data collection, analysis reporting, supporting the wider team to move to a data first mentality that:
• Supports organisational learning, data-led decision making and business planning.
• Evidences the impact of our work to help make the case to funders and other key stakeholders for future investment.
• Supports Derby Museums transformation journey

• To lead on the effective administration and implementation of Derby Museum’s CRM system.
• To lead on systems improvements that will increase the operational efficiency of Derby Museums

The Person:

You will be experienced in working with a wide range of people, highly organised with high levels of enthusiasm and commitment. You will be able to communicate confidently with stakeholders and able to translate business needs into data solutions. Experience of working in a similar role either at another museum, visitor attraction, charity or commercial organisation, experience of using tools like Power BI or Tableau and/or of implementing a new CRM system would be advantageous. You will be a solutions focussed team player who can respond to challenges whilst working efficiently to tight deadlines.

We believe that diversity and equality within our workplace, programmes, and in our outlook is crucial. We therefore particularly welcome