Danaher Compliance Investigations Case Manager

Danaher - Global; Amersham; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading global life sciences company in Amersham is looking for a Case Manager to oversee the compliance investigations and manage the disclosure program. The successful candidate will handle confidential information, communicate with global stakeholders, and require strong organizational skills. Applicants should possess a Bachelor's degree and experience in compliance investigations. The role offers opportunities for growth within a supportive and innovative environment.

Benefits

Paid time off

Medical/dental/vision insurance

401(k) plan

Qualifications

• In-depth knowledge and experience in compliance investigations and case management.
• Ability to manage a high volume of cases effectively.
• Experience in effectively communicating with global stakeholders.

Responsibilities

• Manage the intake and progression of Speak Up reports.
• Conduct data analysis to identify case trends and compliance risks.
• Assist in closing investigations by managing case-related documents.
• Draft and update investigation protocols and procedures.

Skills

Strong communication skills

Excellent organizational skills

Proficiency in case management systems

Attention to detail

Discretion with confidential information

Education

Bachelor's degree or equivalent work experience

Tools

Case management systems

Workday Learning Management System (LMS)

Job description

At first glance, you’ll see Danaher’s scale. Our 65,000+ associates work across the globe at more than 15 unique operating companies within three platforms—life sciences, diagnostics, and biotechnology.

Look again and you’ll see the opportunity to build a meaningful career, be creative, and take risks with the support you need to be successful. You’ll find associates who are as certain about their impact as they are about where they’re headed next.

You’ll find the Danaher Business System, which makes everything possible. You’ll also see a company that investors trust—our culture of continuous improvement has helped us outperform the S&P 500 by more than 5,000% over the past 25 years.

The Danaher Compliance Investigations Case Manager will be responsible for managing the company’s disclosure program (“Speak Up! Program”) with the utmost confidentiality and organization. This role requires a highly organized individual with the ability to effectively manage a high volume of cases. The position demands a high level of integrity and the capability to handle sensitive and highly confidential information.

Key Responsibilities

• Case Intake and Management: Manage the intake and progression of each Speak Up report by ensuring reports are appropriately categorized, assigned to the appropriate investigator, and, when required, escalated per the Danaher Legal Escalation Policy. Speak Up! reports not requiring investigation may be triaged for by the Case Manager, who will track any countermeasures and identify trends in reporting of matters.
• Generate Speak Up! Metrics & Management Reporting: Develop and complete data analysis to identify case trends and compliance risk areas from Speak Up! reports and case outcomes. Prepare Speak Up! Program reporting for management and the Audit Committee of the Board of Directors that includes case data and performance against Key Performance Indicators.
• Case Closure and Countermeasures Tracking: Assist the primary investigator in closing each investigation by managing all the case-related documents in the case management system, inputting countermeasures into the system, as applicable, and tracking the completion of these countermeasures.
• Stakeholder Engagement: Communicate effectively with a team of global colleagues and stakeholders to ensure information is shared and disseminated properly.
• Develop and Maintain Speak Up! Program Written Standards: Draft, periodically review and update investigation protocols, investigation process work instructions, procedures, and templates.

Qualifications

• Bachelor's degree or equivalent work experience in a related field.
• In-depth knowledge and experience in compliance investigations and case management.
• Strong communication skills, both written and verbal, including a demonstrated ability to handle highly confidential information with discretion.
• Excellent organizational skills and attention to detail.
• Proficiency in managing and using case management systems for a high case volume and working effectively with external vendors, e.g., Navex.

It would be a plus if the candidate has experience in the following:

• Experience using Workday Learning Management System (LMS) or other LMS to automate trainings

The annual salary range OR the hourly range for this role is . This is the range that we in good faith believe is the range of possible compensation for this role at the time of this posting. This range may be modified in the future.

This job is also eligible for bonus/incentive pay.

We offer comprehensive package of benefits including paid time off, medical/dental/vision insurance and 401(k) to eligible employees.

Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, benefits, or any other form of compensation and benefits that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company’s sole discretion, consistent with the law.

Join our winning team today. Together, we’ll accelerate the real-life impact of tomorrow’s science and technology. We partner with customers across the globe to help them solve their most complex challenges, architecting solutions that bring the power of science to life.

For more information, visit www.danaher.com.