Customer Team Leader: Lead a Busy Local Store

Co-op Group; Pontypridd; Vor Ort; GBP 16.531.000 - 19.286.000; Teilzeit

Benefits dieser Stelle

Colleague discount 30%

Flexible access to pay

Pension contributions

Holiday entitlement (36 days pro-rata)

GP access 24/7

Cycle to work scheme

Inclusion and diversity policies

Zusammenfassung

Co-op Group in Pontypridd is hiring a Customer Team Leader for a part-time role at £14.48 per hour. The position involves a 16-hour week with regular overtime and a permanent contract, with a mix of early morning to late evening shifts and some weekends.

Duties include working on our Post Office counters and delivering strong customer service. You will lead a small team, motivate staff, ensure smooth store operations, contribute to merchandising and stock accuracy, and help drive local community

Qualifikationen

• Experience in retail or team management is preferred but not essential.
• Strong leadership and customer service skills are required to run a small team on shift.
• Merchandising and stock accuracy help drive store performance.

Aufgaben

• Own the day-to-day running of the store by leading the team on your shift.
• Motivate, coach, and support your team to deliver great service and efficient operations.
• Work hands-on on the shop floor and tills, including post office counter duties.
• Support store performance through merchandising, stock accuracy, HR processes.
• Champion Co-op membership and engage with the community.

Kenntnisse

Leadership

Customer service

Retail experience

Team management

Merchandising

Communication

Jobbeschreibung

Co-op Group in Pontypridd is hiring a Customer Team Leader for a part-time role at £14.48 per hour. The position involves a 16-hour week with regular overtime and a permanent contract, with a mix of early morning to late evening shifts and some weekends.

Duties include working on our Post Office counters and delivering strong customer service. You will lead a small team, motivate staff, ensure smooth store operations, contribute to merchandising and stock accuracy, and help drive local community