Customer Team Leader – Flexible Part-Time Shifts

Co-op Group; Bonnybridge; On-site; GBP 18,000 - 22,000; Part time

Benefits offered by this job

30% discount in store

Full training and career development

Flexible access to pay as you earn it

Up to 10% pension contributions

36 days holiday (pro‑rata)

Job summary

Co‑op Group in Bonnybridge is seeking a Customer Team Leader on a part‑time basis (25 hours per week) with a pay rate of £14.48 per hour. You will lead a small team and help deliver essential community services, including post office or bakery tasks depending on the store.

This role suits proactive leaders who value customer service and community engagement. You will motivate and coach staff, manage tills and stock, and champion Co‑op membership benefits.

Qualifications

• Passion for people and leadership.
• The ability to work flexibly and lead by example.
• Skills in retail, merchandising, or team management (experience not essential).

Responsibilities

• Own the day‑to‑day running of the store by leading the team on your shift
• Motivate, coach, and support your team to deliver great service and efficient operations
• Work hands‑on on the shop floor and tills, supporting daily operations and setting the pace for a team of Customer Team Members
• Support store performance through merchandising, stock accuracy, and HR processes
• Champion Co‑op through community engagement and membership growth

Skills

Leadership

People skills

Retail experience

Merchandising

Job description

Co‑op Group in Bonnybridge is seeking a Customer Team Leader on a part‑time basis (25 hours per week) with a pay rate of £14.48 per hour. You will lead a small team and help deliver essential community services, including post office or bakery tasks depending on the store.

This role suits proactive leaders who value customer service and community engagement. You will motivate and coach staff, manage tills and stock, and champion Co‑op membership benefits.