Customer Support Advisor — Growth, Team, Benefits

West Sussex.info; Selsey; On-site; GBP 23,751 - 25,354; Full time

Benefits offered by this job

Annual bonus eligibility

50% contribution towards nursery fees

25% gym discount

Two company-paid volunteer days per year

Employee Assistance Program

Company paid social events

Birthday and anniversary gift vouchers

Job summary

A customer service-oriented firm in Selsey is seeking a Customer Support Advisor to serve as the first point of contact for customers. The successful candidate will handle inbound and outbound communication, manage email correspondence, and support team initiatives. This permanent role offers a starting salary of £23,751 with growth potential, a friendly team environment, and various employee benefits including a bonus eligibility and contributions to nursery fees. Join us to make a meaningful impact!

Qualifications

• Passionate about delivering excellent customer service.
• Friendly and confident with a positive attitude.
• Ability to interact and support team members.

Responsibilities

• Serve as the first point of contact for inbound customer queries.
• Handle and resolve customer telephone calls.
• Manage the company mailboxes and respond to emails.

Skills

Customer service excellence

Positive telephone manner

Team player

Attention to detail

Self-motivation and resilience

Ability to work under pressure

Job description

A customer service-oriented firm in Selsey is seeking a Customer Support Advisor to serve as the first point of contact for customers. The successful candidate will handle inbound and outbound communication, manage email correspondence, and support team initiatives. This permanent role offers a starting salary of £23,751 with growth potential, a friendly team environment, and various employee benefits including a bonus eligibility and contributions to nursery fees. Join us to make a meaningful impact!