Customer Advisor — Flexible Career Growth & Support

Dev; Doncaster; On-site; GBP 18,459 - 22,562; Full time

Benefits offered by this job

Great starting salary of £20,511

Flexible working routine

Discounts on EE & BT products

Volunteering days

Optional Private Healthcare

Pension scheme

25 days holiday

Job summary

A leading telecommunications company in Doncaster is looking for a passionate Customer Service Advisor to join their team. You will provide excellent support to mobile and broadband customers, helping with various inquiries and ensuring a personal touch in every interaction. The role offers a competitive starting salary, training opportunities through the Aspire program, and a diverse workplace that celebrates inclusivity. Don’t miss the chance to be part of a supportive family environment with plenty of growth potential.

Qualifications

• Enthusiasm for providing excellent customer service.
• Ability to support customers with billing and technical queries.
• Willingness to engage in continuous training and development.

Responsibilities

• Assist customers with mobile and broadband inquiries.
• Ensure customers receive exceptional and personal service.
• Engage in career development and training programs offered.

Skills

Customer service

Communication

Problem-solving

Job description

A leading telecommunications company in Doncaster is looking for a passionate Customer Service Advisor to join their team. You will provide excellent support to mobile and broadband customers, helping with various inquiries and ensuring a personal touch in every interaction. The role offers a competitive starting salary, training opportunities through the Aspire program, and a diverse workplace that celebrates inclusivity. Don’t miss the chance to be part of a supportive family environment with plenty of growth potential.