Customer Support Administrator

Allstaff; Glasgow; On-site; GBP 1,791,000 - 2,066,000; Full time

Job summary

Allstaff Office Division is pleased to present a temporary Customer Support Administrator role based in Hillington, Glasgow. This position begins as a temporary assignment with the potential to become permanent, paying £13.00–£15.00 per hour depending on experience.

Working hours are full-time from 8am or 9am to 4pm with a 30-minute unpaid break, with condensed and part-time variants also available. The role involves handling customer queries, updating orders, and providing account support in a

Qualifications

• Comfortable with systems and able to manage a busy workload.
• Organised and customer-focused.

Responsibilities

• Using an ecommerce platform to manage customer queries and orders.
• Dealing with customer emails and general enquiries.
• Updating and tracking customer orders.
• Supporting customer accounts and account management activity.
• General administration and system updates.

Job description

Position Summary

Allstaff Office Division are delighted to bring to the market the role of temporary Customer Support Administrator based Hillington, Glasgow.

Type & Salary

Temporary initially until Christmas, with the potential to become permanent. £13.00–£15.00 per hour DOE.

Working Hours

• Full time – 8am or 9am until 4pm, with a 30-minute unpaid break
• Condensed option – around 10am–3pm
• Part time – 9am–1pm or 12pm–4pm across five days

Role Description

This role would suit someone who is confident using systems, organised and comfortable managing customer queries and orders.

Duties

• Using an ecommerce platform
• Dealing with customer emails and general enquiries
• Updating and tracking customer orders
• Supporting customer accounts and account management activity
• General administration and system updates

Requirements

We’re looking for someone who is comfortable with systems, organised, customer-focused and able to manage a busy workload.

Salary

From £13.00 per hour depending on experience.

Additional Information

Allstaff is operating as an Employment Business for the supply of temporary staff, engaging and paying workers directly and supplying to a client.