Customer Service Administrator - Immediate Start

Search Consultancy LTD; Glasgow; Hybrid; GBP 19,000 - 23,000; Full time

Job summary

Search Consultancy LTD is seeking a Customer Service Administrator for an ongoing temporary contract. The role is based in Motherwell with training on-site for 2–3 days before you can work from home, supporting the delivery-location checks and order reviews.

You will mainly use Excel and Outlook; experience with VLOOKUPs, Pivot Tables, and conditional formatting is expected. The position is Monday to Friday, 9am–5pm, and local commuting or driving is required.

Qualifications

• Working knowledge of Excel, and Outlook
• Experience or knowledge of using: Vlookups / Pivot Tables / Conditional lists / Conditional formatting / Excel calculations
• Experience of managing processes
• Ability to work in a logical and methodical manner
• Ability to use own initiative and effectively manage several tasks at one time

Responsibilities

• Check compliance of delivery locations and review orders for accuracy
• Review internal systems to monitor deliveries and address issues
• Report concerns to team members regarding delivery locations

Skills

VLOOKUPS

Pivot Tables

Conditional formatting

Data analysis

Excel usage

Tools

Excel

Outlook

Job description

I am recruiting for a Customer Service Administrator to join my client on an ongoing temporary contract with an immediate start. The offices for this position are based in Motherwell, North Lanarkshire and you must be able to get here for 2-3 days training within your first week. After initial training has been conducted you are then able to work from home.

This role will be supporting the client with administrative duties on a project they have ongoing. The hours of work are Monday to Friday 9am - 5pm. You must drive or be able to commute locally for this location.

On a day to day basis you will be supporting the team with tasks such as checking compliance of delivery locations, reviewing orders and identifying the accuracy of locations, reviewing internal systems to keep on top of deliveries, issues or concerns, whilst reporting in with members of the team with any concerns regarding any delivery locations.

To be considered for this role you must be an experienced administrator who is also confident being on the telephone as you will actively contact internal members of staff as well as:

• Working knowledge of Excel, and Outlook
• Experience or knowledge of using: Vlookups / Pivot Tables / Conditional lists / Conditional formatting / Excel calculations
• Experience of managing processes
• Ability to work in a logical and methodical manner
• Ability to use own initiative and effectively manage several tasks at one time

Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age