Customer Support Administrator

JR United Kingdom; Cheltenham; Hybrid; GBP 25,000 - 35,000; Full time

Job summary

A leading company is looking for a Customer Support Administrator for a 12-month hybrid role with potential for permanent position. Responsibilities include customer support via email, managing paperwork, and collaborating with sales teams. Ideal candidates will have experience with MS Office, particularly Excel, and strong organizational skills.

Qualifications

• Experience with MS Office packages, especially Excel.
• Ability to identify duplicate values.

Responsibilities

• Support customers via email for removal processes.
• Handle contract paperwork administration.
• Support sales team and attend customer meetings.
• Manage designated mailbox.

Skills

MS Office

Workload prioritization

Job description

Social network you want to login/join with:

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Client:

Clearwater People Solutions Ltd

Location:

Job Category:

Other

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EU work permit required:

Yes

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Job Views:

1

Posted:

04.06.2025

Expiry Date:

19.07.2025

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Job Description:

We are supporting a growing organisation to recruit for a Customer Support Administrator. This role is initially 12 months with the view to go permanent.

This is a hybrid position with 3 days in the office and 2 days from home.

Key Responsibilities for the Customer Support Administrator:

• Supporting customers, predominantly via email, with the removal process from their portfolio
• Administration for the contract paperwork
• Supporting the sales team and attending customer meetings
• Removing data from customer accounts
• Managing a designated mailbox

Key Skills for the Customer Support Administrator:

• Previous experience with MS Office packages, especially Excel, with the ability to identify duplicate values
• Ability to prioritize workload effectively