Customer Support Administrator

JR United Kingdom; Northampton; Hybrid; GBP 25,000 - 30,000; Full time

Job summary

A leading organization is looking for a Customer Support Administrator in Northampton, initially for a 12-month period with the possibility of permanency. This hybrid role involves supporting customers primarily via email, handling contract paperwork, and assisting sales teams, requiring strong skills in MS packages, especially Excel.

Qualifications

• Previous use of MS packages, particularly Excel.
• Ability to prioritise workload effectively.

Responsibilities

• Supporting customers via email with removal processes.
• Administration for contract paperwork.
• Attending customer meetings and supporting the sales team.
• Managing a designated mailbox.

Skills

MS packages

Excel

Prioritisation

Job description

Social network you want to login/join with:

Customer Support Administrator, Northampton

Client:

Clearwater People Solutions Ltd

Location:

Northampton, United Kingdom

Job Category:

Other

EU work permit required:

Yes

Job Views:

1

Posted:

04.06.2025

Expiry Date:

19.07.2025

Job Description:

We are supporting a growing organization to recruit for a Customer Support Administrator. This role is initially 12 months with the view to go permanent.

This is a hybrid position with 3 days in the office and 2 days from home.

Key Responsibilities for the Customer Support Administrator:

• Supporting customers, predominantly via email, with the removal process from their portfolio
• Administration for the contract paperwork
• Supporting the sales team and attending customer meetings
• Removing data from customer accounts
• Managing a designated mailbox

Key Skills for the Customer Support Administrator:

• Previous use of MS packages, specifically Excel, with the ability to identify duplicate values
• Ability to prioritise workload effectively