Customer Support Administrator

JR United Kingdom; Swindon; Hybrid; GBP 22,000 - 30,000; Full time

Job summary

A leading company is looking for a Customer Support Administrator for a 12-month initial contract in Swindon, offering hybrid working conditions. The successful candidate will support customers primarily via email, manage contract paperwork, and assist the sales team. This position requires prior experience with MS packages, especially Excel, along with effective workload prioritization skills. There's potential for this role to become permanent.

Responsibilities

• Support customers via email with portfolio removal.
• Administer contract paperwork.
• Support sales team and attend customer meetings.
• Remove data from customer accounts.
• Manage designated mailbox.

Skills

MS packages

Prioritisation

Job description

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Customer Support Administrator, Swindon, Wiltshire

Client:

Clearwater People Solutions Ltd

Location:

Swindon, Wiltshire, United Kingdom

Job Category:

Other

EU work permit required:

Yes

Job Views:

1

Posted:

04.06.2025

Expiry Date:

19.07.2025

Job Description:

We are supporting a growing organisation to recruit a Customer Support Administrator. This role is initially 12 months with the view to go permanent.

This is a hybrid position with 3 days in the office and 2 days from home.

Key Responsibilities for the Customer Support Administrator:

• Supporting customers, predominantly via email, with the removal process from their portfolio
• Administration for the contract paperwork
• Supporting the sales team and attending customer meetings
• Removing data from customer accounts
• Managing a designated mailbox

Key Skills for the Customer Support Administrator:

• Previous use of MS packages, specifically Excel, with the ability to view duplicate values
• Ability to prioritise workload effectively