Customer Support Administrator

JR United Kingdom; Worcester; Hybrid; GBP 22,000 - 28,000; Full time

Job summary

A growing organization is seeking a Customer Support Administrator for a 12-month hybrid role, primarily supporting customers via email and handling administrative tasks. This position offers a pathway to permanent employment and involves working 3 days in the office and 2 days from home.

Qualifications

• Previous experience with MS Office packages, specifically Excel.
• Ability to identify duplicate values.

Responsibilities

• Support customers via email with the removal process from their portfolio.
• Administer contract paperwork and support the sales team.
• Manage a designated mailbox.

Skills

MS Office (Excel)

Workload prioritization

Job description

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Client:

Clearwater People Solutions Ltd

Location:

worcester, United Kingdom

Job Category:

Other

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EU work permit required:

Yes

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Job Views:

1

Posted:

04.06.2025

Expiry Date:

19.07.2025

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Job Description:

We are supporting a growing organisation to recruit for a Customer Support Administrator. This role is initially 12 months with the view to go permanent.

This is a hybrid position with 3 days in the office and 2 days from home.

Key Responsibilities for the Customer Support Administrator:

• Supporting customers, predominantly via email, with the removal process from their portfolio
• Administration for the contract paperwork
• Supporting the sales team and attending customer meetings
• Removing data from customer accounts
• Managing a designated mailbox

Key Skills for the Customer Support Administrator:

• Previous experience with MS Office packages, specifically Excel, with the ability to identify duplicate values
• Ability to prioritize workload effectively