Client Support Administrator

TN United Kingdom; Birmingham; On-site; GBP 25,000 - 35,000; Full time

Job summary

A leading financial practice in Birmingham is seeking a Client Support Administrator to enhance client engagement and support. This role requires strong administrative experience, a proactive attitude, and knowledge in financial services. The successful candidate will enjoy a hybrid work model after probation and receive full training.

Qualifications

• 2 years in a similar administrative role.
• Knowledge and experience in financial services.
• Willingness to learn and adapt to new technology.

Responsibilities

• Engaging and communicating effectively with high-clientele and prospects.
• Assisting with the onboarding process of clients.
• Managing own projects assigned by the Practice Manager.

Skills

Communication

Proactive attitude

Client engagement

Project management

Tools

Microsoft Office

Job description

Social network you want to login/join with:

Client Support Administrator, Birmingham

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Client:

Bell Cornwall

Location:

Birmingham, United Kingdom

Job Category:

Other

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EU work permit required:

Yes

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Job Reference:

7b5c6d4cb4f8

Job Views:

5

Posted:

23.05.2025

Expiry Date:

07.07.2025

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Job Description:

Client Support Administrator

Location: Harborne, Birmingham

BCR/OO/10838

Bell Cornwall Recruitment are pleased to hire a Client Support Administrator for a senior financial practice firm. As a people-focused firm with a close-knit team, our client are recruiting for a independent individual with strong administrative experience and a background in finance.

Key responsibilities include:

• Engaging and communicating effectively with high-clientele and prospects
• Assisting with the onboarding process of clients, managing deadlines and updating profiles
• Professional mannerism to provide and uphold the ultimate client experience
• Liaising with the technical department to ensure queries are tracked and delivered in a timely manner
• Working closely with the managing director to prepare client review meetings and adhere to a set schedule
• Being the first point of contact and demonstrating a professional telephone manner for inbound and outbound calls
• Managing own projects assigned by the Practice Manager
• Supporting the marketing promotions and social media platforms

The successful candidate:

• open to learning and growing long term with the practice
• Having a “can do” proactive attitude
• Knowledge and experience in financial services
• 2 years in a similar administrative role
• Willingness to learn and adapt to new technology
• Proficiency in Microsoft Office

This role offers full training and hybrid options after passing probation. If you enjoy working in a fast-paced environment and believe you’re the ideal Client Support Administrator, please apply now!