Customer Support Administrator

JR United Kingdom; Coventry; Hybrid; GBP 25,000 - 30,000; Full time

Job summary

A growing organisation in Coventry is seeking a Customer Support Administrator for a 12-month initial role with potential for permanent hire. This hybrid position combines in-office responsibilities with remote work, focusing on customer support and contract administration.

Qualifications

• Previous experience with MS packages, specifically Excel.
• Ability to prioritise workload effectively.

Responsibilities

• Support customers via email.
• Manage contract paperwork.
• Assist the sales team.
• Remove data from customer accounts.
• Manage a designated mailbox.

Skills

MS packages

Prioritisation

Job description

Social network you want to login/join with:

Customer Support Administrator, Coventry

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Client:

Clearwater People Solutions Ltd

Location:

Coventry, United Kingdom

Job Category:

Other

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EU work permit required:

Yes

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Job Views:

1

Posted:

04.06.2025

Expiry Date:

19.07.2025

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Job Description:

We are supporting a growing organisation to recruit for a Customer Support Administrator. This role is initially 12 months with the view to go permanent.

This is a hybrid position with 3 days in the office and 2 days from home.

Key Responsibilities for the Customer Support Administrator:

• Supporting customers, predominantly via email, with the removal process from their portfolio
• Administration for the contract paperwork
• Supporting the sales team and attending customer meetings
• Removing data from customer accounts
• Managing a designated mailbox

Key Skills for the Customer Support Administrator:

• Previous use of MS packages, specifically Excel, with the ability to identify duplicate values
• Ability to prioritise workload effectively