Customer Support Administrator

JR United Kingdom; Birmingham; Hybrid; GBP 24,000 - 28,000; Full time

Job summary

A leading company based in Birmingham is seeking a Customer Support Administrator for a 12-month role with potential to become permanent. This hybrid position involves supporting customers via email, managing contract paperwork, and collaborating with the sales team. Ideal candidates will have proficiency in MS Excel and strong prioritisation skills.

Qualifications

• Previous use of MS packages, specifically Excel.
• Ability to prioritise workload effectively.

Responsibilities

• Supporting customers, predominantly via email, with the removal process from their portfolio.
• Administration for the contract paperwork.
• Supporting the sales team and attending customer meetings.
• Removing data from customer accounts.
• Managing a designated mailbox.

Skills

Excel

Prioritisation

Job description

Social network you want to login/join with:

Customer Support Administrator, Birmingham

Client:

Clearwater People Solutions Ltd

Location:

Birmingham, United Kingdom

Job Category:

Other

EU work permit required:

Yes

Job Views:

1

Posted:

04.06.2025

Expiry Date:

19.07.2025

Job Description:

We are supporting a growing organisation to recruit for a Customer Support Administrator. This role is initially 12 months with the view to go permanent.

This is a hybrid position with 3 days in the office and 2 days from home.

Key Responsibilities for the Customer Support Administrator:

• Supporting customers, predominantly via email, with the removal process from their portfolio
• Administration for the contract paperwork
• Supporting the sales team and attending customer meetings
• Removing data from customer accounts
• Managing a designated mailbox

Key Skills for the Customer Support Administrator:

• Previous use of MS packages, specifically Excel, with the ability to view duplicate values
• Ability to prioritise workload effectively