Customer Support Administrator

JR United Kingdom; Bath; Hybrid; GBP 24,000 - 30,000; Full time

Job summary

A growing organization seeks a Customer Support Administrator for a hybrid role in Bath. The position involves supporting customers mainly via email, managing administrative tasks, and assisting the sales team. With hybrid flexibility, the role offers a chance to work both in the office and from home.

Qualifications

• Experience with MS packages and Excel required.
• Proven ability to prioritize workload effectively.

Responsibilities

• Support customers primarily via email.
• Handle administrative contract paperwork.
• Assist sales team and attend customer meetings.
• Remove data from customer accounts.
• Manage a designated mailbox.

Skills

MS packages

Excel

Workload prioritization

Job description

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We are supporting a growing organisation to recruit for a Customer Support Administrator. This role is initially 12 months with the view to go permanent.

This is a hybrid position with 3 days in the office and 2 days from home.

Key Responsibilities for the Customer Support Administrator:

- Supporting customers, predominantly via email, with the removal process from their portfolio

- Administration for the contract paper work

- Supporting the sales team and attending customer meetings

- Removing data from customer accounts

- Managing a designated mailbox

Key Skills for the Customer Support Administrator:

- Previous use of MS packages, specifically excel with the ability to view duplicate values

- Ability to prioritise workload effectively