Customer Support Administrator

JR United Kingdom; Leicester; Hybrid; GBP 22,000 - 28,000; Full time

Job summary

A growing organization is seeking a Customer Support Administrator for a 12-month initial role with potential for permanence. This hybrid position requires supporting customers mainly via email, managing contract paperwork, and assisting the sales team. Ideal candidates will have experience with MS packages, especially Excel, and strong workload management skills.

Responsibilities

• Supporting customers via email with the removal process.
• Administration of contract paperwork.
• Supporting the sales team and attending customer meetings.
• Removing data from customer accounts.
• Managing a designated mailbox.

Skills

MS packages

Workload prioritization

Job description

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Client:

Clearwater People Solutions Ltd

Location:

Job Category:

Other

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EU work permit required:

Yes

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Job Views:

1

Posted:

04.06.2025

Expiry Date:

19.07.2025

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Job Description:

We are supporting a growing organisation to recruit for a Customer Support Administrator. This role is initially 12 months with the view to go permanent.

This is a hybrid position with 3 days in the office and 2 days from home.

Key Responsibilities for the Customer Support Administrator:

• Supporting customers, predominantly via email, with the removal process from their portfolio
• Administration for the contract paperwork
• Supporting the sales team and attending customer meetings
• Removing data from customer accounts
• Managing a designated mailbox

Key Skills for the Customer Support Administrator:

• Previous use of MS packages, specifically Excel, with the ability to view duplicate values
• Ability to prioritise workload effectively