Customer Support & Admin Specialist

Honeycomb; Belfast City District; On-site; GBP 24,570 - 30,030; Full time

Benefits offered by this job

33 days holidays

Career progression opportunities

Based in Belfast

Job summary

Honeycomb, in Belfast, is seeking a Customer Support Administrator on a full-time permanent basis. The role focuses on delivering excellent customer service, handling inbound queries, and supporting order coordination within a growing transport sector.

Based in Belfast, Monday to Friday, 8:30am-5:00pm, with a starting salary of £27,300 and a comprehensive benefits package including 33 days holidays. Opportunities for long-term progression and development within a dynamic team.

Qualifications

• Experience in a customer-focused environment.
• Strong communication skills and ability to follow processes.
• Capable of working in a fast-paced, team-based setting.

Responsibilities

• Respond to inbound customer queries with high level service.
• Coordinate and resolve order issues.
• Input purchase orders onto system and populate contracts.
• Maintain data entry and update service contracts.

Skills

Customer service

Communication

Teamwork

Initiative

Job description

Honeycomb, in Belfast, is seeking a Customer Support Administrator on a full-time permanent basis. The role focuses on delivering excellent customer service, handling inbound queries, and supporting order coordination within a growing transport sector.

Based in Belfast, Monday to Friday, 8:30am-5:00pm, with a starting salary of £27,300 and a comprehensive benefits package including 33 days holidays. Opportunities for long-term progression and development within a dynamic team.